At a Glance
- Tasks: Deliver top-notch B2B customer service and manage administrative tasks.
- Company: Established manufacturing company with a global reach.
- Benefits: Competitive salary, supportive work environment, and career growth opportunities.
- Other info: Ideal for motivated individuals looking to thrive in a fast-paced setting.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Fluent in German and experienced in customer service.
The predicted salary is between 25000 - 32000 £ per year.
A well-established manufacturing company of technical products with global operations.
Compensation: Salary: Competitive – please state your expectations.
Responsibilities:
- Provide excellent B2B customer service and administrative support.
- Respond to client enquiries in a timely manner, ensuring a quick turnaround time for order status updates.
- Provide technical product advice and recommendations to clients based on their requirements.
- Keep record of stock availability and lead times to advise customers accordingly.
- Maintain accurate client details in the system and update when needed.
- Process purchase orders, invoices and other documentation in the system.
- Monitor customer satisfaction and suggest areas for improvements where necessary.
Candidate's Profile:
- Fluent in German to business standard (written and spoken) – Essential.
- Previous customer service and administrative experience in a manufacturing or industrial environment – Essential.
- Excellent communication and interpersonal skills.
- Dynamic, confident and motivated candidate.
- IT literate with knowledge of ERP systems.
German speaking Customer Service Representative in Bury St Edmunds employer: French Selection UK
As a well-established international organisation, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to thrive. With a flexible remote-first working environment and opportunities for professional growth, our German Speaking Business Development Executive role offers the chance to engage with diverse clients across Europe while enjoying competitive compensation and a strong team-oriented atmosphere. Join us to be part of a dynamic company that values innovation and sustainability in asset management.
