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For Companies At a Glance
- Tasks: Provide top-notch customer service and support the Export team.
- Company: Join a dynamic team at French Selection UK in Burnley.
- Benefits: Earn £27,000 plus bonuses and enjoy a supportive work environment.
- Other info: Great opportunity for career growth in a vibrant company.
- Why this job: Make a difference by helping clients and enhancing their experience.
- Qualifications: Fluency in German or French and prior customer service experience required.
The predicted salary is between 27000 - 27000 £ per year.
French Selection UK is seeking a Customer Service Administrator fluent in German or French, based in Burnley. This role involves providing exceptional customer service to clients and supporting the Export department.
Responsibilities include:
- Managing customer enquiries
- Processing orders
- Ensuring accurate customer information
Candidates should have prior customer service experience, excellent communication skills, and be IT literate. A competitive salary of £27,000 plus bonuses is offered.
Bilingual Customer Service & Export Admin (French/German) in Burnley employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Service & Export Admin (French/German) in Burnley
✨Tip Number 1
Make sure you brush up on your language skills! Since this role requires fluency in either French or German, practice speaking and writing in your chosen language. It’ll help you stand out during interviews and show that you’re ready to provide exceptional customer service.
✨Tip Number 2
Research the company and its values. Understanding what French Selection UK stands for will help you tailor your responses in interviews. Plus, it shows that you’re genuinely interested in the role and not just applying for any job.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or manage multiple enquiries at once. Practising these situations can give you the confidence to shine during your interview.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Bilingual Customer Service & Export Admin (French/German) in Burnley
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone bilingual, make sure to highlight your fluency in either French or German. Use examples from your past experiences where you’ve used these languages to provide excellent customer service.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the job description! Emphasise your customer service experience and any relevant skills that align with what we’re looking for at StudySmarter.
Be Clear and Concise: When writing your application, keep it clear and to the point. We love a well-structured application that gets straight to the heart of why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at French Selection UK
✨Brush Up on Your Language Skills
Since the role requires fluency in either French or German, make sure to practice your language skills before the interview. Prepare to answer questions and discuss your experience in both languages, as this will showcase your proficiency and confidence.
✨Know the Company and Its Values
Research French Selection UK and understand their mission and values. This will help you align your answers with what they stand for and demonstrate that you're genuinely interested in being part of their team.
✨Prepare for Customer Service Scenarios
Think of specific examples from your past customer service experience where you handled difficult situations or exceeded customer expectations. Be ready to share these stories, as they will highlight your problem-solving skills and ability to provide exceptional service.
✨Familiarise Yourself with Export Processes
Since the role supports the Export department, it’s beneficial to have a basic understanding of export processes and terminology. Brush up on relevant terms and be prepared to discuss how you can contribute to this area, even if you don’t have direct experience.