At a Glance
- Tasks: Provide top-notch export customer service and administrative support.
- Company: Established British manufacturer in industrial equipment design and production.
- Benefits: Competitive salary up to £30,000 and a dynamic work environment.
- Other info: Great opportunity for career growth in a supportive company.
- Why this job: Join a vibrant team and make a difference in international customer relations.
- Qualifications: Customer service experience and fluent German are essential.
The predicted salary is between 30000 - 30000 £ per year.
A well-established British manufacturer specialising in the design and production of industrial equipment.
Main duties: To provide outstanding export customer service and administrative support.
The role:
- Act as a first point of contact and respond to customer enquiries in a timely manner
- Process orders through the system, follow up as necessary and advise customers on production and delivery timeline
- Support with export and custom documentation
- Liaise with logistics department to coordinate domestic and international freight
- Ensure customer information is recorded accurately and update on the system when necessary
- Assist with invoicing and general commercial administration
The candidate:
- Previous customer service and administrative experience - Essential
- Fluent in German to business standard - Desirable
- Excellent communication and interpersonal skills
- Dynamic, confident and motivated candidate
- IT literate
The salary: up to £30,000 per annum.
Export Customer Service Administrator with German in Banbury employer: French Selection UK
As a well-established British manufacturer located in Banbury, we pride ourselves on fostering a supportive and dynamic work environment that values employee growth and development. Our commitment to outstanding export customer service is matched by our dedication to providing comprehensive training and career advancement opportunities, making us an excellent employer for those looking to make a meaningful impact in their roles. Join us and be part of a collaborative team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Export Customer Service Administrator with German in Banbury
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent interpersonal abilities, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Export Customer Service Administrator with German in Banbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Export Customer Service Administrator role. Highlight your customer service experience and any relevant skills, especially your fluency in German. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your passion for customer service and any experience with export documentation. Let us know why you want to join StudySmarter!
Show Off Your Communication Skills:Since this role involves liaising with customers and logistics, make sure your written application showcases your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. Just head over to the vacancies page, search for job reference 8232CS, and submit your application. We can’t wait to hear from you!
How to prepare for a job interview at French Selection UK
✨Know Your Stuff
Make sure you understand the company and its products inside out. Research their industrial equipment and be ready to discuss how your skills can enhance their customer service. This shows you're genuinely interested and prepared.
✨Brush Up on Your German
Since fluency in German is essential, practice speaking and writing in a business context. Prepare to answer questions in German during the interview to demonstrate your language skills and confidence.
✨Showcase Your Customer Service Skills
Think of specific examples from your previous roles where you provided outstanding customer service. Be ready to share these stories, highlighting your problem-solving abilities and how you handled challenging situations.
✨Get Familiar with Export Processes
Understand the basics of export and customs documentation. Being able to discuss this knowledge will show that you’re not just a great communicator but also someone who can handle the administrative side of the role effectively.
