German and Dutch speaking Customer Service Advisor in London

German and Dutch speaking Customer Service Advisor in London

London Full-Time On-site
French Selection UK Careers

FRENCH SELECTION UK

German and Dutch speaking Customer Service Advisor

Location: London

Salary: Β£35,000 per annum plus great benefits

Ref: 4344DG

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4344DG

The company:

An international company providing specialist services within the healthcare and life sciences sectors.

Main duties:

To deliver exceptional customer service to the German and Dutch market while providing essential administrative and office support to ensure the smooth running of daily operations.

The role:

- Deliver excellent customer services via telephone, email and face-to-face interactions

- Respond to customer enquiries, resolve queries and provide professional product advice

- Build and maintain strong client relationships ensuring a positive customer experience

- Coordinate cases from initial instruction through to completion liaising with clients, laboratories and medical clinics worldwide

- Manage sample shipments, prepare and fulfil orders / samples

- Provide administrative support and general office duties

- Contribute to sales targets and the smooth running of the department

The Candidate:

- Fluent in German and Dutch (written and spoken) - Essential

- Previous experience in customer service desirable but not a requirement

- Proactive with the ability to use initiative, build strong client relationships and work effectively to tight deadlines.

- Excellent communication skills with organisational and problem-solving abilities

- IT literate

Salary: Β£35,000 per annum plus great benefits

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

German and Dutch speaking Customer Service Advisor in London employer: French Selection UK Careers

As a well-established international organisation in the B2B logistics sector, we pride ourselves on fostering a dynamic and inclusive work culture that values employee growth and development. Our London location offers hybrid working options, competitive salaries, and an excellent benefits package, including a profit share scheme and healthcare, making it an attractive place for professionals seeking meaningful and rewarding careers in logistics.

French Selection UK Careers

Contact Details:

French Selection UK Careers Recruitment Team