At a Glance
- Tasks: Provide top-notch customer service and support while managing customer accounts.
- Company: Join a dynamic team at French Selection in Telford.
- Benefits: Enjoy a competitive salary, hybrid working, and a supportive work environment.
- Other info: Great opportunity for career growth in a vibrant company.
- Why this job: Be the first point of contact and make a difference in customer experiences.
- Qualifications: Fluency in French is a must; German is a bonus!
The predicted salary is between 27000 - 27000 € per year.
French Selection (FS) is seeking a customer service professional for their Telford location. The role involves providing excellent customer service and administrative support, acting as the first point of contact for customer inquiries, and maintaining customer accounts.
Fluency in French is essential, and fluency in German is beneficial. A proactive personality with excellent communication skills is required.
The position offers a salary of circa £27,000 per annum and hybrid working after the probation period.
Bilingual Customer Service & Sales Support - Hybrid in Telford employer: French Selection (FS)
French Selection (FS) is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth. Located in Telford, the company provides a hybrid working model post-probation, allowing for a balanced work-life dynamic, alongside competitive salary packages and a focus on employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Bilingual Customer Service & Sales Support - Hybrid in Telford
✨Tip Number 1
Make sure to brush up on your language skills! Since fluency in French is a must, practice speaking and writing in French to show off your skills during interviews. If you know some German, don’t forget to mention that too!
✨Tip Number 2
Research the company and its values. Understanding what French Selection stands for will help you tailor your responses and show that you’re genuinely interested in the role. Plus, it’ll give you some great talking points during the interview!
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or tricky inquiries. Practising these situations can help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly!
We think you need these skills to ace Bilingual Customer Service & Sales Support - Hybrid in Telford
Some tips for your application 🫡
Show Off Your Language Skills:Since fluency in French is a must, make sure to highlight your language skills right at the top of your application. If you’ve got German skills too, don’t forget to mention that – it could give you an edge!
Tailor Your CV:We want to see how your experience aligns with the role. Customise your CV to showcase relevant customer service and administrative support experience. Use keywords from the job description to catch our eye!
Be Proactive in Your Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've provided excellent customer service in the past. Show us your proactive personality and how you handle inquiries like a pro.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at French Selection (FS)
✨Brush Up on Your Language Skills
Since fluency in French is essential for this role, make sure you practice speaking and understanding it before the interview. If you can, try to incorporate some French phrases into your responses to show off your skills!
✨Know the Company Inside Out
Research French Selection and their values. Understanding their approach to customer service will help you align your answers with what they’re looking for. It’ll also show that you’re genuinely interested in the company.
✨Prepare for Common Customer Scenarios
Think about potential customer inquiries you might face in this role. Prepare examples of how you would handle difficult situations or provide excellent service. This will demonstrate your proactive personality and problem-solving skills.
✨Show Off Your Communication Skills
During the interview, focus on clear and confident communication. Practice articulating your thoughts and be ready to answer questions about your previous experiences in customer service. Good communication is key in this role!
