Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor global events and coordinate emergency responses for clients 24/7.
- Company: Global organisation providing emergency response and assistance services.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Flexibility required for rotating shifts, including nights and weekends.
- Why this job: Make a real difference by managing crisis situations and supporting clients worldwide.
- Qualifications: Strong communication skills and ability to thrive under pressure.
The predicted salary is between 30000 - 32500 £ per year.
Location: Central London
Salary: between £30,000 and £32,500 per annum depending on relevant experience
Global organisation delivering 24/7 emergency response, medical assistance, travel risk and security support services to clients worldwide.
Main duties:- Provide 24/7 monitoring of global events and coordinate effective emergency responses for clients by managing and triaging crisis situations from the operations centre.
- Monitor global events and identify potential medical, security, political, or natural disaster incidents affecting clients.
- Coordinate and manage emergency responses.
- Act as the primary point of contact for clients during assigned shifts, handling emergency calls and requests.
- Triage incidents and escalate critical situations to the appropriate internal teams or external partners.
- Support operational planning and assist managers during live crisis or major incident responses.
- Maintain accurate case records, documentation, and updates within internal systems.
- Liaise with third-party providers and support services to organise assistance, evacuations, or risk solutions for clients.
- Strong communication skills, including handling senior clients professionally.
- Ability to remain calm and effective in high-pressure situations.
- Excellent attention to detail for accurate reporting and case management.
- Proactive approach with good decision-making and prioritisation skills.
- Ability to work well in a team and within a fast-paced operations environment.
- Flexibility to work rotating shifts, including nights and weekends.
- Experience working in an operations centre, medical qualifications, and/or a second language (French, German, Spanish, Mandarin or Arabic) are desirable but not mandatory.
Crisis Emergency Management Coordinator in London employer: French Selection (FS)
Contact Detail:
French Selection (FS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Emergency Management Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the crisis management field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis management. Think about how you'd handle specific scenarios and be ready to showcase your calmness under pressure. We want to see that you can think on your feet!
✨Tip Number 3
Stay updated on global events and trends in emergency management. This knowledge will not only help you in interviews but also show potential employers that you're genuinely interested in the field and ready to jump into action.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Crisis Emergency Management Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We want to see how your skills align with the role of Crisis Emergency Management Coordinator, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter, so let your personality come through.
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy! Just head over to the vacancies page, search for job reference 5517M, and submit your application. We can’t wait to hear from you!
How to prepare for a job interview at French Selection (FS)
✨Know Your Crisis Management Basics
Make sure you brush up on the fundamentals of crisis management. Understand how to monitor global events and coordinate emergency responses. Being able to discuss specific scenarios or past experiences where you've successfully managed a crisis will really impress the interviewers.
✨Showcase Your Communication Skills
Since this role involves handling senior clients and emergency calls, practice articulating your thoughts clearly and confidently. Prepare examples that demonstrate your ability to communicate effectively under pressure, as this is crucial for the position.
✨Demonstrate Your Decision-Making Ability
Be ready to discuss how you prioritise tasks and make decisions in high-pressure situations. Think of instances where you had to triage incidents or escalate critical situations, and explain your thought process during those moments.
✨Flexibility is Key
Given the shift work involved, be prepared to talk about your availability and willingness to work nights and weekends. Highlight any previous experience with shift work or your adaptability in fast-paced environments to show you're a great fit for the role.