At a Glance
- Tasks: Deliver top-notch service to high-end clients and manage their requests efficiently.
- Company: Prestigious consultancy in Central London, specialising in personalised client services.
- Benefits: Competitive salary, vibrant office environment, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and client satisfaction.
- Why this job: Join a dynamic team and make a real difference for luxury clients.
- Qualifications: Fluent in French and English, with experience in high-service roles.
The predicted salary is between 38000 - 42000 £ per year.
- Position
- Bilingual French Client Operations Administrator
- Location
Central London; fully office-based, Monday to Friday.
Salary
£38,000 to £42,000 per annum, depending on experience.
Job Reference
Responsibilities
- Provide exceptional service and support to a high-end client base.
- Manage client files and ensure all documentation is accurate, complete, and submitted on time.
- Advise and update clients on the progress of their cases or requests.
- Act as a key point of contact for client enquiries and ongoing communication.
- Maintain accurate records and update internal systems and databases.
- Coordinate administrative processes and monitor deadlines across multiple cases.
- Work closely with colleagues and external stakeholders to ensure the smooth delivery of client services.
- Candidate Profile
- Previous experience in a private client‑facing role within hospitality, luxury retail or a similar high‑service environment.
- Exposure to supporting demanding private clients and high-net-worth individuals while delivering exceptional levels of customer care.
- Strong administrative experience, ideally gained in a fast‑paced environment with exposure to managing multiple tasks, deadlines, and client requirements simultaneously.
- Willingness to work from a Central London based office Monday to Friday (no hybrid or remote‑working options).
- High-standard fluency in French and English (written and spoken) is mandatory.
- Skilled in Microsoft Office and IT tools in general.
- Inquisitive and proactive, with a genuine desire to learn and embrace new challenges.
- Company
London-based high‑end specialist consultancy offering personalised services for international clients.
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We think you need these skills to ace Bilingual French Client Operations Administrator in London
Bilingual Fluency in French and English
Client Relationship Management
Administrative Skills
Attention to Detail
Time Management
Communication Skills
Proficiency in Microsoft Office
