At a Glance
- Tasks: Provide top-notch support to French-speaking customers and manage enquiries.
- Company: Join a dynamic team at French Selection, a leader in customer service.
- Benefits: Earn up to £28,000 per annum with a hybrid work model.
- Other info: Fixed-term maternity cover contract with potential for growth.
- Why this job: Make a difference by helping customers while enhancing your language skills.
- Qualifications: Fluency in French and English, plus strong organisational and IT skills.
The predicted salary is between 28000 - 28000 € per year.
French Selection (FS) is looking for a Customer Service Representative in Lincoln to provide high-quality support to French-speaking customers.
Responsibilities include:
- Processing enquiries
- Maintaining customer records
Working in a hybrid model.
Candidates should be fluent in French and English, with strong organizational and IT skills.
The position offers a salary of up to £28,000 per annum on a fixed-term maternity cover contract.
French-Speaking Customer Support Specialist - Hybrid in Lincoln employer: French Selection (FS)
French Selection (FS) is an excellent employer that values its employees by offering a supportive work culture and the flexibility of a hybrid working model. With a focus on professional development, FS provides opportunities for growth within the company while ensuring a collaborative environment where your contributions are recognised and appreciated. Located in Lincoln, you will enjoy a vibrant community and a competitive salary package, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land French-Speaking Customer Support Specialist - Hybrid in Lincoln
✨Tip Number 1
Make sure you brush up on your French and English skills before the interview. Practising common customer service scenarios in both languages can really help us stand out!
✨Tip Number 2
Research French Selection and understand their values and mission. This will not only help us tailor our answers but also show that we’re genuinely interested in the role.
✨Tip Number 3
Prepare some questions to ask during the interview. It shows that we’re engaged and keen to learn more about the company and the team we might be joining.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and we can keep track of our progress.
We think you need these skills to ace French-Speaking Customer Support Specialist - Hybrid in Lincoln
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in both French and English, make sure to highlight your language proficiency right at the start. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your CV:We want to see how your skills match the job description. Don’t just send a generic CV; tweak it to showcase your customer service experience and any relevant IT skills that will help you shine in this role.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for our team.
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at French Selection (FS)
✨Brush Up on Your French
Since this role requires fluency in French, make sure to practice your language skills before the interview. Try to engage in conversations or even do a mock interview in French to boost your confidence.
✨Know the Company Inside Out
Research French Selection and understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the company and its customers.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've demonstrated strong organisational skills. Think about how you managed customer records or handled multiple enquiries efficiently, as this will be key for the role.
✨Familiarise Yourself with IT Tools
Since the job involves maintaining customer records, brush up on any relevant IT tools or software you might use. If you know what systems the company uses, mention your experience with similar tools during the interview.
