At a Glance
- Tasks: Manage bookings and provide top-notch customer service for ferry clients.
- Company: Join a leading international company in the freight sector.
- Benefits: Competitive salary of up to £28,000 and a dynamic work environment.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Enhance your skills while helping clients and building lasting relationships.
- Qualifications: Fluent in German with strong customer service and communication skills.
The predicted salary is between 28000 - 28000 € per year.
Location: Dover.
Salary: Up to £28,000 per annum.
Company FRENCH SELECTION (FS) is an international, leading company in the freight sector.
Main Duties
- To make and manage bookings for clients on ferry services.
- Providing high quality customer service.
- Making telephone calls to existing clients.
- Processing enquiries promptly and accurately.
- Liaising with the sales and administration departments for quotes.
- Developing and maintaining relationships with existing clients.
Candidate
- Fluent in German (written and spoken) - Essential.
- Strong customer service background.
- Excellent communications skills.
- IT literate.
- Good attention to detail.
German Speaking Customer Coordinator in Kent employer: French Selection (FS)
FRENCH SELECTION is an exceptional employer that values its employees by fostering a supportive work culture in Dover, where teamwork and collaboration are at the forefront. With competitive salaries and opportunities for professional growth, employees can thrive in their roles while enjoying the benefits of working in a dynamic international environment within the freight sector.
StudySmarter Expert Advice🤫
We think this is how you could land German Speaking Customer Coordinator in Kent
✨Tip Number 1
Make sure you brush up on your German skills before the interview. Practising common customer service scenarios in German can really help you stand out and show that you're ready to hit the ground running.
✨Tip Number 2
Research the company and its services thoroughly. Knowing the ins and outs of the ferry services they offer will not only impress them but also help you answer questions more confidently.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Plus, it makes the conversation more engaging!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Just head over to the vacancies page and search for job reference 1211DE to get started.
We think you need these skills to ace German Speaking Customer Coordinator in Kent
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in German, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both written and spoken German!
Tailor Your Experience:When you're writing about your previous roles, focus on experiences that showcase your customer service skills. We love seeing how you've made a difference for clients in the past, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re the perfect fit for the role!
Apply Through Our Website:To make sure your application gets to us without any hiccups, apply through our website. Just head over to the vacancies page and search for job reference 1211DE. We can't wait to hear from you!
How to prepare for a job interview at French Selection (FS)
✨Brush Up on Your German
Since the role requires fluency in German, make sure you practice speaking and writing in the language. Prepare to answer questions in German during the interview to showcase your skills and confidence.
✨Know the Company Inside Out
Research French Selection and their position in the freight sector. Understand their services and values so you can align your answers with what they stand for. This will show your genuine interest in the company.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you resolved issues or built strong relationships with clients, as this is crucial for the role.
✨Be Ready for Role-Specific Scenarios
Think about potential scenarios you might face as a Customer Coordinator, such as handling difficult clients or managing bookings under pressure. Practising your responses will help you feel more prepared and confident during the interview.
