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For Companies At a Glance
- Tasks: Manage travel logistics and customer service for Italy, ensuring smooth operations.
- Company: Join a family-run business known for outstanding international travel services.
- Benefits: Enjoy hybrid work options after training and a competitive salary up to £31,000.
- Why this job: Perfect for ski enthusiasts wanting to make an impact in travel while exploring Italy.
- Qualifications: Fluent Italian speaker with travel industry experience and a passion for skiing.
- Other info: Opportunity to travel to Italy during peak season.
The predicted salary is between 18600 - 21700 £ per year.
FRENCH SELECTION (FS)
Italian Speaking Travel Operations Lead
Location: Haywards Heath, West Sussex – near Brighton and Crawley – south of London
Hybrid work after full time office training
Salary: up to £31,000 per annum (depending on experience)
Ref: 4270OI
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4270OI
Website:
A well-established family run business with international operations who pride themselves in providing outstanding services to their clients
Main duties: An amazing opportunity to be responsible for managing logistics and customer service in Italy, making sure travel operations run smoothly and customers are well supported. The role involves working with local partners, coordinating with internal teams, and solving customer problems
The role:
– Act as the first point of contact for suppliers, partners and UK based teams
– Liaise with suppliers including hotels, coach companies and other service providers
– Resolve and address any issues that may arise during organised trips
– Confirm and manage itineraries, bookings, services and accommodation
– Ensure all accommodations and activities meet with health and safety standards
– Be responsible for supplier rate negotiation
– Facilitate communication between travel coordinator and supplier ensuring outstanding service is provided
– Travel to Italy during peak season
The candidate:
– Fluent in Italian (written and spoken) essential
– Experience working in the travel industry – especially ski group travel beneficial
– Experience and a passion for skiing required
– Excellent communication skills
– Strong organisational skills, problem solver and comfortable working independently
– IT literate
– Willing to travel to Italy
The salary: up to £31,000 per annum (depending on experience)
Italian Speaking Travel Operations Lead employer: French Selection (FS)
Contact Detail:
French Selection (FS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian Speaking Travel Operations Lead
✨Tip Number 1
Familiarise yourself with the travel industry, especially ski group travel. Understanding the nuances of this niche will help you stand out during discussions and interviews.
✨Tip Number 2
Brush up on your Italian language skills, focusing on industry-specific terminology. Being able to communicate fluently in Italian will be crucial for liaising with suppliers and partners.
✨Tip Number 3
Network with professionals in the travel industry, particularly those who specialise in ski trips. Attend relevant events or join online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 4
Prepare to discuss your problem-solving skills and provide examples from past experiences. This role requires quick thinking and effective solutions, so showcasing your ability to handle challenges will be key.
We think you need these skills to ace Italian Speaking Travel Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, especially any roles related to ski group travel. Emphasise your organisational skills and problem-solving abilities, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for skiing and travel. Mention your fluency in Italian and how it will benefit the company in managing logistics and customer service in Italy.
Highlight Relevant Experience: In your application, focus on specific examples from your past work that demonstrate your ability to manage operations and resolve issues effectively. Use metrics where possible to quantify your achievements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at French Selection (FS)
✨Showcase Your Language Skills
Since fluency in Italian is essential for this role, be prepared to demonstrate your language skills during the interview. You might be asked to converse in Italian or discuss your previous experiences using the language in a professional context.
✨Highlight Relevant Experience
Make sure to discuss any previous roles you've had in the travel industry, especially those related to ski group travel. Share specific examples of how you managed logistics and customer service, as this will show your suitability for the position.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of past situations where you successfully resolved issues during trips or managed customer complaints, and be ready to explain your thought process and actions.
✨Demonstrate Your Passion for Skiing
As skiing experience is beneficial for this role, express your passion for the sport. Share any personal experiences or trips you've taken, and how they have shaped your understanding of what customers might expect from their travel experiences.