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- Tasks: Assist customers in German, manage enquiries, and support the sales team.
- Company: Join a dynamic manufacturing company in Doncaster.
- Benefits: Competitive salary up to £35,000 and a supportive work environment.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Make a difference by helping customers and driving sales success.
- Qualifications: Fluent in German with customer service or sales support experience.
The predicted salary is between 35000 - 35000 £ per year.
Location: Doncaster
Salary: up to £35,000 per annum
Reference: 8225GC
Responsibilities
- Respond to customer enquiries in an effective and timely manner
- Follow up on customer enquiries and keep accurate communication records
- Build and maintain strong working relationships with external stakeholders
- Support sales team with quotations and sales administration
- Process orders through the system and maintain or update customer details as necessary
- Liaise with logistics team to update delivery times and support with export administration
Qualifications
- Fluent in German (written and spoken) – Essential
- Previous experience in customer service and/or sales support, ideally within Manufacturing or industrial sector
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- Computer literate (MS Office, Internet)
- Able to work in a fast-paced environment
German speaking Customer Service and Sales Support Assistant employer: French Selection (FS)
Contact Detail:
French Selection (FS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German speaking Customer Service and Sales Support Assistant
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your German! Since this role requires fluency, brush up on your language skills, especially in a customer service context. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and gives you a chance to find out if the company is the right fit for you. Think about what you want to know about the team or the sales process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace German speaking Customer Service and Sales Support Assistant
Some tips for your application 🫡
Show Off Your German Skills: Since this role is all about communicating effectively in German, make sure to highlight your language skills right from the start. Use clear and concise language in your application to demonstrate your fluency.
Tailor Your Experience: We want to see how your previous experience in customer service or sales support fits with what we do. Be specific about your past roles and how they relate to the responsibilities listed in the job description.
Be Proactive in Your Approach: Show us your proactive side! In your application, mention instances where you took the initiative to solve problems or improve processes. This will help us see your dynamic personality shining through.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at French Selection (FS)
✨Brush Up on Your German
Since this role requires fluency in German, make sure you're comfortable speaking and writing in the language. Practise common customer service phrases and responses to ensure you can communicate effectively during the interview.
✨Know the Company and Industry
Research the company and its position within the manufacturing or industrial sector. Understanding their products, services, and market will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific customer enquiries or sales support situations. Think of examples from your past experience where you successfully resolved issues or supported a team, and be ready to share those stories.
✨Show Off Your Team Spirit
This role requires collaboration with various teams, so highlight your ability to work well with others. Share examples of how you've built strong relationships in previous roles and how you can contribute positively to the team dynamic.