At a Glance
- Tasks: Provide exceptional customer service and organise group trips across the UK & Ireland.
- Company: Join a well-established International Tour Operator with a vibrant team.
- Benefits: Competitive salary, hybrid working, and opportunities for travel and professional growth.
- Other info: Dynamic role with opportunities to attend trade fairs and familiarisation trips.
- Why this job: Use your French skills to create unforgettable travel experiences for clients.
- Qualifications: Fluent in French and experience in the travel industry are essential.
The predicted salary is between 28000 - 32000 £ per year.
Location: Edinburgh
Hybrid working system after probation
Salary: from £28,000 to £32,000 per annum depending on experience
Ref: 5216FO
A well-established International Tour Operator.
Main Duties:
- Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland
- Organise group trips according to clients’ needs and submit relevant quotations
- Reserve all suitable services at competitive rates
- Handle inbound communications and respond accordingly
- Respond and deal to all queries in a timely and efficient manner
- Work with internal departments to ensure the business is run efficiently
- Gain continuous knowledge of holiday group requirements and offers
- Negotiate supplier rates and always buy at the best possible price
- Attend familiarisation trips, trade fairs and meetings as directed.
The Candidate:
- Fluent in French (written and spoken) essential
- Experience working with tour operators or similar service provider is essential
- Good knowledge of UK as a destination and its tourism products
- Positive, problem solver, confident and dynamic personality
- Good team player / Excellent communication skills
- Excellent attention to detail / IT literate
French speaking Travel Operations Executive employer: French Selection (FS)
French Selection (FS) is an excellent employer that values creativity and innovation, providing a dynamic work environment in Coventry. With a hybrid work model, employees enjoy flexibility while collaborating with a passionate team dedicated to impactful marketing strategies for the French market. The company fosters professional growth through continuous learning opportunities and encourages a culture of inclusivity and support, making it a rewarding place for those looking to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land French speaking Travel Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with tour operators. Use LinkedIn or even local meetups to connect and chat about opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Show off your knowledge of UK destinations and tourism products – it’ll impress them and show you’re genuinely interested!
✨Tip Number 3
Practice your French! Since this role requires fluency, brush up on your language skills. Try having mock conversations or even role-playing customer service scenarios in French.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace French speaking Travel Operations Executive
Some tips for your application 🫡
Show Off Your French Skills:Since this role is all about being fluent in French, make sure to highlight your language skills right from the start. Use French where appropriate in your application to show us you mean business!
Tailor Your Experience:We want to see how your past experiences relate to the role. Be specific about your previous work with tour operators or similar services, and don’t forget to mention any relevant customer service achievements.
Be Detail-Oriented:Attention to detail is key in this role. Make sure your application is free of typos and clearly structured. A well-organised application reflects your ability to handle the details in travel operations!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at French Selection (FS)
✨Brush Up on Your French
Since the role requires fluency in French, make sure you practice speaking and writing in French before the interview. Prepare to answer questions in French and even consider conducting part of the interview in the language to showcase your skills.
✨Know Your Destinations
Familiarise yourself with popular travel destinations in the UK and Ireland. Be ready to discuss these locations and their attractions, as well as any recent trends in tourism. This will demonstrate your knowledge and passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or queries efficiently, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Teamwork and Communication
As a Travel Operations Executive, you'll need to work closely with various departments. Think of examples that illustrate your ability to collaborate effectively and communicate clearly. This could be from previous jobs or group projects, so have those stories ready to share.
