At a Glance
- Tasks: Deliver top-notch customer service and organise amazing group trips across the UK & Ireland.
- Company: Join a well-established international Tour Operator with a vibrant team culture.
- Benefits: Earn up to £35,000 plus benefits and enjoy hybrid working options.
- Other info: Dynamic role with opportunities for growth and learning in a fast-paced environment.
- Why this job: Be part of an exciting travel industry and create unforgettable experiences for clients.
- Qualifications: Fluent in French or German, with experience in tour operations and a passion for travel.
The predicted salary is between 35000 - 35000 £ per year.
A well-established international Tour Operator and Destination Management Company.
Key Responsibilities
- Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland.
- Organise group trips according to clients’ needs and submit relevant quotations.
- Reserve all suitable services at competitive rates.
- Handle inbound communications and respond accordingly.
- Respond and deal to all queries in a timely and efficient manner.
- Work with internal departments to ensure the business is run efficiently.
- Gain continuous knowledge of holiday group requirements and offers.
- Negotiate supplier rates and always buy at the best possible price.
- Attend familiarisation trips, trade fairs and meetings as directed.
Candidate Profile
- Excellent command of English.
- Full fluency in either French or German.
- Experience working with tour operators or similar service provider is essential.
- Good knowledge of UK as a destination and its tourism products.
- Positive, problem solver, confident and dynamic personality.
- Good team player / Excellent communication skills.
- Excellent attention to detail / IT literate.
Location: North London – hybrid working options.
Salary: Up to £35,000 depending on experience plus benefits.
French or German speaking Travel Operations Executive employer: French Selection (FS)
As a leading international Tour Operator and Destination Management Company based in North London, we pride ourselves on fostering a vibrant work culture that values exceptional customer service and teamwork. Our employees enjoy hybrid working options, competitive salaries, and opportunities for professional growth through familiarisation trips and industry events, making us an excellent employer for those passionate about travel and tourism.
StudySmarter Expert Advice🤫
We think this is how you could land French or German speaking Travel Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with tour operators. Use LinkedIn or attend local events to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Show off your knowledge of UK destinations and tourism products, and be ready to discuss how you can provide exceptional customer service.
✨Tip Number 3
Practice your language skills! If you're applying for a role that requires French or German, brush up on your conversational skills. You might even want to role-play common customer service scenarios with a friend.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace French or German speaking Travel Operations Executive
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in either French or German, make sure to highlight your language skills right at the top of your application. We want to see how you can use your language abilities to enhance our customer service!
Tailor Your Experience:When you're detailing your experience, focus on roles where you've worked with tour operators or in similar environments. We love seeing how your past experiences align with what we do, so don’t hold back on those relevant details!
Be Personable and Professional:We’re all about exceptional customer service, so let your personality shine through in your application. Use a friendly tone while maintaining professionalism to show us you’re the perfect fit for our dynamic team.
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our team!
How to prepare for a job interview at French Selection (FS)
✨Brush Up on Your Language Skills
Since the role requires fluency in either French or German, make sure you’re comfortable speaking and writing in your chosen language. Practise common phrases related to customer service and travel operations, as this will show your potential employer that you can communicate effectively with clients.
✨Know Your Destinations
Familiarise yourself with popular UK and Ireland destinations, as well as current tourism trends. Being able to discuss these during the interview will demonstrate your knowledge and passion for the industry, making you a more attractive candidate.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer queries. Think of examples from your past experience where you successfully resolved issues or provided exceptional service, and be ready to share these stories.
✨Showcase Your Team Spirit
This role involves working closely with various internal departments, so highlight your teamwork skills. Be prepared to discuss how you’ve collaborated with others in previous roles and how you can contribute to a positive team environment.
