Executive Director of Service Operations in Edinburgh
Executive Director of Service Operations

Executive Director of Service Operations in Edinburgh

Edinburgh Full-Time 28000 - 32000 £ / year (est.) No home office possible
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French Selection (FS)

At a Glance

  • Tasks: Provide exceptional customer service and manage travel operations for groups in the UK & Ireland.
  • Company: Well-established International Tour Operator with a focus on bilingual professionals.
  • Benefits: Hybrid working system, competitive salary, and opportunities for career growth.
  • Why this job: Join a dynamic team and make a difference in the travel industry while using your French skills.
  • Qualifications: Fluent in French and experience with tour operators or similar services required.
  • Other info: Exciting opportunity to work in a leading recruitment consultancy for multilingual professionals.

The predicted salary is between 28000 - 32000 £ per year.

A well-established International Tour Operator providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland.

  • Reserve all suitable services at competitive rates.
  • Work with internal departments to ensure the business is run efficiently.
  • Gain continuous knowledge of holiday group requirements and offers.
  • Fluent in French (written and spoken) essential.
  • Experience working with tour operators or similar service provider is essential.

Salary: from £28,000 to £32,000 per annum depending on experience.

Executive Director of Service Operations in Edinburgh employer: French Selection (FS)

As a well-established International Tour Operator, we pride ourselves on fostering a dynamic and inclusive work culture that values exceptional customer service and teamwork. Our hybrid working system allows for flexibility, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career in the vibrant tourism sector. Join us in delivering unforgettable experiences across the UK and Ireland, all while being part of a supportive team that celebrates diversity and innovation.
French Selection (FS)

Contact Detail:

French Selection (FS) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Executive Director of Service Operations in Edinburgh

✨Tip Number 1

Network like a pro! Reach out to people in the travel and tourism industry, especially those who work with tour operators. A friendly chat can lead to opportunities that aren’t even advertised!

✨Tip Number 2

Prepare for interviews by researching the company and its services. Knowing their offerings inside out will help you stand out and show your genuine interest in the role.

✨Tip Number 3

Practice your French! Since fluency is key for this role, brush up on your language skills. Try having mock interviews in French to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to follow our process.

We think you need these skills to ace Executive Director of Service Operations in Edinburgh

Fluency in French (written and spoken)
Customer Service Skills
Knowledge of Holiday Group Requirements
Experience with Tour Operators
Communication Skills
Ability to Work with Internal Departments
Competitive Rate Negotiation
Hybrid Working Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Executive Director of Service Operations. Highlight your experience in tourism and travel, and don’t forget to showcase your French language skills – they’re essential for this position!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that relate to the job description and show us your passion for providing exceptional customer service.

Showcase Relevant Experience: When filling out your application, make sure to emphasise any previous roles with tour operators or similar service providers. We want to see how your background aligns with what we’re looking for in this position.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application. Just head over to the vacancies page, search for the job reference, and submit your CV online. We can’t wait to hear from you!

How to prepare for a job interview at French Selection (FS)

✨Know Your Stuff

Make sure you’re well-versed in the travel and tourism industry, especially regarding operations. Brush up on your knowledge of tour operators and the specific services they provide. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your French Skills

Since fluency in French is essential, practice speaking and writing in French before the interview. You might be asked to demonstrate your language skills, so be prepared to discuss your experience in French or even answer questions in the language.

✨Highlight Your Customer Service Experience

This role is all about providing exceptional customer service. Be ready to share specific examples from your past experiences where you went above and beyond for clients. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the company and the role. You could ask about their approach to customer service or how they handle challenges in travel operations. It’s a great way to engage with the interviewer and leave a lasting impression.

Executive Director of Service Operations in Edinburgh
French Selection (FS)
Location: Edinburgh
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