Customer Service Representative (Part Time)
Customer Service Representative (Part Time)

Customer Service Representative (Part Time)

Part-Time 26000 - 26000 £ / year (est.) No home office possible
French Selection (FS)

At a Glance

  • Tasks: Deliver top-notch customer service and support while managing orders and communications.
  • Company: Family-owned health sector manufacturer focused on sustainability.
  • Benefits: Competitive salary, bonus opportunities, and a supportive work environment.
  • Other info: Great opportunity for personal growth in a friendly, motivated atmosphere.
  • Why this job: Join a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: Experience in sales and customer service; fluent German is a plus.

The predicted salary is between 26000 - 26000 £ per year.

A family‑owned manufacturer in the health sector with a strong focus on sustainability.

Location: Corby

Salary: up to £26,000 per annum pro rata plus bonus

Responsibilities
  • To provide excellent customer service and administrative support.
  • Act as the first point of contact for private customers, affiliates and wholesalers.
  • Process orders through the system and communicate order status with customers.
  • Manage the sales process from initial enquiry through to final delivery.
  • Liaise with the logistics and fulfilment team to ensure smooth operations and communicate lead times effectively.
  • Generate and follow up on leads to expand and grow the partner network and affiliate program.
  • Make proactive calls to ensure customer satisfaction and retention and identify areas for upselling.
Candidate's Profile
  • Experience in a Sales and Customer Service role – Essential
  • Fluent in German to high business standard (written and spoken) – Beneficial
  • Excellent communication skills
  • Motivated, Proactive and Dynamic personality
  • IT Literate and confident with Microsoft Office

Customer Service Representative (Part Time) employer: French Selection (FS)

Join a family-owned manufacturer in the health sector that prioritises sustainability and values its employees. As a Customer Service Representative in Corby, you will enjoy a supportive work culture that fosters personal growth and offers competitive pay, including bonuses. With opportunities for professional development and a focus on customer satisfaction, this role is perfect for those seeking meaningful employment in a dynamic environment.
French Selection (FS)

Contact Detail:

French Selection (FS) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative (Part Time)

✨Tip Number 1

Get to know the company! Research their values, especially their focus on sustainability. This will help you connect with them during interviews and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your communication skills! Since you'll be the first point of contact for customers, being clear and confident is key. Try role-playing common customer scenarios with a friend to boost your confidence.

✨Tip Number 3

Show off your proactive side! Think of examples where you've gone above and beyond in previous roles. This will demonstrate your motivation and dynamic personality, which are exactly what they're looking for.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and comfortable with online processes, which is a big plus for this role.

We think you need these skills to ace Customer Service Representative (Part Time)

Customer Service
Sales Process Management
Order Processing
Communication Skills
Lead Generation
Customer Satisfaction
Upselling
Logistics Coordination
IT Literacy
Microsoft Office Proficiency
Fluency in German

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Service Representative role. Highlight any previous customer service or sales experience, and don’t forget to mention your IT skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how your proactive personality makes you a great fit for our team at StudySmarter.

Show Off Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at French Selection (FS)

✨Know Your Customer Service Basics

Brush up on your customer service principles. Be ready to discuss how you would handle different customer scenarios, especially in a health sector context. Think about examples from your past experience that showcase your problem-solving skills and ability to maintain a positive attitude.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to demonstrate your fluency in German if required, and think of ways to highlight your ability to connect with customers, whether through phone calls or emails.

✨Familiarise Yourself with the Company

Research the family-owned manufacturer and its focus on sustainability. Understanding their values and mission will help you align your answers with what they’re looking for. Be prepared to discuss how you can contribute to their goals, especially in customer satisfaction and retention.

✨Prepare for Sales Process Questions

Expect questions about managing the sales process from enquiry to delivery. Think about how you would liaise with logistics and fulfilment teams. Have examples ready that illustrate your proactive approach to upselling and lead generation, as these are crucial for expanding their partner network.

Customer Service Representative (Part Time)
French Selection (FS)

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