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- Tasks: Lead client relationships and ensure smooth operations in the travel industry.
- Company: Established tour operator specialising in Great Britain and Ireland tours.
- Benefits: Competitive salary, hybrid work, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact in travel experiences.
- Qualifications: Fluent Mandarin speaker with travel industry experience and strong communication skills.
- Other info: Exciting role with a focus on client satisfaction and teamwork.
The predicted salary is between 36000 - 48000 £ per year.
A well-established tour operator specialising in creating tours in Great Britain and Ireland.
Main duties: An exciting opportunity to take a lead role and be the main point of contact with clients building relationships with the aim to increase sales while providing outstanding service.
The Role:
- Responsible for a small team ensuring smooth operations while also acting as a liaison between management and the team
- To develop a relationship with your clients to understand their needs ensuring the products are best suited in order to increase sales and growth in the Far East
- Be able to understand the client’s sales cycle ensuring quotes are relevant
- Ensuring the development and onboarding of new business
- Supporting the Far East Sales Team in meeting client’s requirements ensuring the best product is offered to maximise sale
- Liaising with clients and internal teams in preparing itineraries, costings and quotes
- Ensuring offers are competitive and profitable
- Resolving any client queries as needed
- Additional tasks may include: supporting the client during a tour ensuring itineraries, documents, hotel placements are checked, support 24-hour emergency assistance, support team members
Following a successful probation period, this position is offered on a hybrid working system.
The candidate:
- Fluent in Mandarin (written and spoken) Chinese essential
- Experience working within the travel or tour operations industry needed
- Knowledge of destinations in Great Britain and Ireland beneficial
- Passion for travel and tourism
- Excellent communication and organisational skills
- Strong financial understanding with the ability to handle a fast-paced environment
- Proactive, dynamic and ability to multi-task
- IT literate
- Able to work as part of a team as well as to take initiatives
The Salary: up to £40,000 per annum depending on experience.
Mandarin speaking Senior Travel Account Executive in City of London employer: French Selection (FS)
Contact Detail:
French Selection (FS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mandarin speaking Senior Travel Account Executive in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who speak Mandarin. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Show them you know their products inside out, especially those tailored for the Far East market. This will impress them and show you're genuinely interested!
✨Tip Number 3
Practice your Mandarin skills! Whether it's through conversation with friends or language apps, being fluent is key. You want to demonstrate your ability to communicate effectively with clients right from the get-go.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to follow our preferred process.
We think you need these skills to ace Mandarin speaking Senior Travel Account Executive in City of London
Some tips for your application 🫡
Show Off Your Mandarin Skills: Since this role requires fluent Mandarin, make sure to highlight your language skills right at the top of your application. We want to see how you can use your language abilities to connect with clients and enhance their experience.
Tailor Your Experience: When detailing your work history, focus on experiences that relate to travel or tour operations. We’re looking for how you've built client relationships and increased sales, so make those examples pop!
Be Personable: In your written application, let your personality shine through! We value excellent communication skills, so don’t be afraid to show us your passion for travel and tourism in a friendly and engaging way.
Apply Through Our Website: To make sure your application gets to us smoothly, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right hands!
How to prepare for a job interview at French Selection (FS)
✨Know Your Stuff
Make sure you brush up on your knowledge of Great Britain and Ireland. Familiarise yourself with popular destinations, cultural nuances, and travel trends. This will not only impress the interviewers but also help you answer questions more confidently.
✨Show Off Your Mandarin Skills
Since fluency in Mandarin is essential, practice speaking and writing in Mandarin before the interview. You might be asked to demonstrate your language skills, so be ready to discuss your experience in Mandarin and how it relates to the role.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, such as handling client queries or managing a team. Prepare specific examples from your past experiences that showcase your problem-solving skills and ability to work under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your genuine interest in the role and the company. You could ask about their approach to client relationships or how they support their team in achieving sales targets.
