At a Glance
- Tasks: Organise group trips and deliver exceptional customer service to clients.
- Company: French Selection, a leading tour operator in North London.
- Benefits: Salary up to £35,000, hybrid working, and additional perks.
- Other info: Great opportunity for career growth in the travel industry.
- Why this job: Join a dynamic team and help create unforgettable travel experiences.
- Qualifications: Fluency in French or German and excellent English communication skills.
The predicted salary is between 30000 - 35000 £ per year.
French Selection (FS) in North London seeks a dedicated customer service representative for their tour operator division. The role involves organising group trips and providing exceptional service to clients travelling throughout the UK and Ireland.
Candidates should have excellent command of English and fluency in French or German. The position offers a salary up to £35,000 depending on experience, along with benefits and hybrid working options.
Bilingual Travel Operations Exec: French or German (Hybrid) employer: French Selection (FS)
At French Selection, we pride ourselves on fostering a dynamic and inclusive work culture that values teamwork and exceptional customer service. Our hybrid working model allows for flexibility, while our commitment to employee development ensures that you will have ample opportunities for growth within the travel industry. Join us in North London, where your language skills will be celebrated, and your contributions will make a meaningful impact on our clients' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Bilingual Travel Operations Exec: French or German (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with tour operators. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your language skills! When you get the chance, demonstrate your fluency in French or German during interviews. It’s a big plus for roles like this, so don’t hold back!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various customer service scenarios. Being ready with examples will show you’re the perfect fit for providing exceptional service.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Bilingual Travel Operations Exec: French or German (Hybrid)
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about being bilingual, make sure to highlight your fluency in French or German right at the top of your application. We want to see how you can use your language skills to enhance customer service!
Tailor Your Experience:When you're writing about your previous roles, focus on experiences that relate to customer service and travel operations. We love seeing how you've made a difference in past jobs, so don’t hold back!
Be Personable:We’re looking for someone who can connect with clients, so let your personality shine through in your application. A friendly tone can go a long way in showing us you’re the right fit for our team.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at French Selection (FS)
✨Brush Up on Your Language Skills
Since the role requires fluency in French or German, make sure to practice your language skills before the interview. Prepare to answer questions in both English and your chosen language, as this will demonstrate your proficiency and confidence.
✨Know the Company and Its Services
Research French Selection and their tour operator division thoroughly. Understand their offerings, target audience, and any recent news. This knowledge will help you tailor your answers and show genuine interest in the company during the interview.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer inquiries and resolving issues. Think of specific examples from your past experiences where you provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your Organisational Skills
As the role involves organising group trips, be ready to discuss your organisational abilities. Share examples of how you've successfully managed multiple tasks or projects simultaneously, highlighting your attention to detail and time management skills.
