Office Coordinator - French or Spanish speaker in London

Our client is a family-run importer of fine French and Spanish wines, working with small, independent wineries that respect tradition and the environment. They are looking for a committed French or Spanish speaking Office Coordinator to join their small and close-knit team. This is a varied, hands-on 360° role, combining office administration, stock management, logistics, shipping and customs, with occasional warehouse duties. The successful candidate will need to be highly organised, numerate and detail-oriented, while being comfortable working as part of a small team where everyone contributes. Please note: working hours are 07:15 to 16:30 Monday to Thursday and 07:15 to 14:30 on Friday (39 hours per week). The 07:15 start is non-negotiable. ROLE of the Office Coordinator: * Maintaining accurate stock records at all times * Managing the shipping process, from placing orders through to delivery into the UK duty-paid warehouse * Ensuring customs, excise and shipping procedures are followed correctly * Processing data entry and stock transfers * Processing sales orders and invoicing * Coordinating general logistics and ad-hoc administrative tasks * Answering calls from existing and prospective customers * Taking and processing customer orders, alongside the secretary * Arranging couriers and deliveries * Loading and unloading delivery vehicles using a forklift if needed (training provided) * Willing to support general warehouse operations, including lifting and moving wine cases, if needed PROFILE: * French and/or Spanish at intermediate level, ideally * Previous experience in office administration or a similar coordination role * Strong committment showed in previous roles * Experience using computerised stock management systems is highly desirable * Previous experience in the wine sector, or a strong genuine interest in wine * Good numerical and IT skills, with the ability to work accurately with order processing and stock management systems * Knowledge of customs, excise and shipping procedures, both within and outside the EU * Knowledge of bonded warehousing would be advantageous * Highly organised, efficient and meticulous, with excellent attention to detail * Analytical and thorough, with the ability to think laterally and solve problems * Excellent communication skills and a strong team-player mentality * Comfortable working in a small team where collaboration and flexibility are essential * Physically able to carry out warehouse duties, including lifting wine cases * Forklift experience would be an advantage, although full training can be provided * Must be willing and able to start work at 07:15 every morning – non-negotiable SALARY & BENEFITS * £30,000 – £40,000 per annum, depending on experience and skills * Additional benefits to be confirmed