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For Companies At a Glance
- Tasks: Assist military families and manage front desk operations with a friendly approach.
- Company: Join the supportive team at RAF Lakenheath, UK.
- Benefits: Full-time role with meaningful impact on service members' lives.
- Why this job: Make a difference in the lives of Airmen and their families every day.
- Qualifications: Experience in admin support or customer service is a plus.
- Other info: Fast-paced environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for individuals who want to join our team at RAF Lakenheath, UK. Apply now!
Support Those Who Serve – Join the RAF Lakenheath Team
Do you have a heart for helping Airmen and their Families? Are you organized, professional, and passionate about connecting people to the services they need? This opportunity could be your next meaningful mission.
What You’ll Do:- Greet and assist walk-in customers in a friendly, professional manner
- Manage front desk operations at the Military and Family Readiness Center
- Schedule appointments for customers, assist with workshop registration, and maintain sign-in systems
- Provide virtual and in-person support, respond to inquiries, and ensure accurate documentation using the AFFIRST system; preferred to have previous experience in AFFIRST, Time Tap, and M&FRC procedures
- You’re detail-oriented, professional, and customer-focused.
- You possess strong communication skills and can manage multiple tasks efficiently.
- You are comfortable working independently and collaboratively in a fast-paced environment.
- Experience in administrative support or customer service
- Familiarity with scheduling systems and email platforms
- Ability to manage documentation and maintain accurate records
- Completion of required training (Anti-terrorism, OPSEC, Information Security)
- Eligibility for base access and security clearance
This role is essential to the smooth operation of the M&FRC, ensuring that military families receive timely and accurate support. Your contributions directly impact the readiness and well-being of service members and their families.
Ready to Join Us? If you're detail-driven, compassionate, and ready to support our mission at RAF Lakenheath, apply today and make a real impact where it counts most.
DOCPER/SOFA/Logistical Support Status: This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.
French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Military & Family Readiness Technician / Front Desk Administrator in Brandon employer: French Consulting
Contact Detail:
French Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Military & Family Readiness Technician / Front Desk Administrator in Brandon
✨Tip Number 1
Get to know the role and the team! Research RAF Lakenheath and understand their mission. This will help you connect with the interviewers and show that you're genuinely interested in supporting military families.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping Airmen and their families, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your organisational skills. You’ll be managing front desk operations and scheduling appointments, so prepare to discuss how you handle multiple tasks efficiently. We love a good multitasker!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at RAF Lakenheath. Let’s make it happen!
We think you need these skills to ace Military & Family Readiness Technician / Front Desk Administrator in Brandon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping Airmen and their families shine through. We want to see that you genuinely care about making a difference in their lives!
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation that reflects your organisational skills!
Highlight Relevant Experience: Don’t forget to mention any previous experience in administrative support or customer service. If you've worked with scheduling systems or documentation before, let us know – it’s super relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy and ready to jump into the digital age!
How to prepare for a job interview at French Consulting
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Military & Family Readiness Technician. Familiarise yourself with the key tasks like managing front desk operations and assisting military families. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this position is all about helping Airmen and their families, be ready to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond to assist someone, as this will demonstrate your commitment to providing excellent support.
✨Familiarity with Relevant Systems
If you have experience with AFFIRST, Time Tap, or M&FRC procedures, make sure to mention it during the interview. If not, do a bit of research on these systems beforehand. Showing that you're proactive about learning can really impress the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can grow within the organisation.
