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- Tasks: Join us as an Ecommerce Executive, managing email marketing and enhancing customer journeys.
- Company: Freja is the UK's leading bone broth brand, focused on premium ingredients and functional food.
- Benefits: Enjoy a competitive salary, share options, flexible hours, and 25 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team driving growth in a health-focused brand with a hands-on culture.
- Qualifications: 1-2 years in e-commerce or digital marketing; familiarity with Shopify and Klaviyo preferred.
- Other info: Remote-first role with occasional office meetings and workshops; travel expenses covered.
The predicted salary is between 28800 - 42000 £ per year.
Location: Hybrid (Gloucestershire Office & Remote 1 day per week in the office)
About Freja
Freja is the UK’s leading bone broth brand, a category that sits between premium ingredients and functional food, with an ecommerce-first business model. Following 4 years of rapid growth and a recent investment round, we are refreshing our brand, and building a team to scale the business. We’re a small internal team that punches above our weight. We operate a flat structure and a ‘get things done’ mentality. We all roll our sleeves up and execute.
About the Role
We're looking for a smart, proactive Ecom & Email Marketing Executive to support our Head of Ecommerce across key digital growth channels. This is a hands-on role that will touch all areas of our ecommerce operation—from managing our email marketing calendar and building product pages, to supporting customer journeys and assisting with on-site merchandising. You’ll work closely with our founder-led brand and creative team to bring our content to life in ways that serve our customers—helping them explore the benefits of bone broth, discover our products, and navigate our site with ease.
Key areas of ownership:
- Support the execution of weekly email newsletters, from content planning and copy to testing and reporting
- Assist in updating landing pages, product pages and site content to ensure it’s always accurate, engaging and on-brand
- Help coordinate product launches, promotions and digital campaigns
- Monitor customer journeys and flag opportunities to improve UX and conversion
- Pull performance reports and contribute insights on key metrics (email, product, site)
About you
This role would suit someone with some understanding of / interest in health food and nutrition, who wants to be part of a great brand on an epic growth journey. Ideally, you will be interested in learning more about the business and how to improve our customer experience. You might have worked in a similar marketing role before—or you might be looking for your first in-house role after an agency. Either way, you’re curious, creative, analytical, and excited to roll up your sleeves.
We’re looking for:
- 1 - 2 years of experience in e-commerce, digital marketing, or a related field.
- Familiarity with Shopify & Klaviyo or other e-commerce platforms.
- Highly analytical and proficient with reporting.
- Excellent attention to detail and organisational skills.
- Ability to multitask and work in a fast-paced environment.
- Basic knowledge of SEO and online merchandising.
- A proactive, problem-solving mindset with a can-do attitude.
Remote-First Working
Freja operates a remote-first working environment. This means that your official place of work is at home, but we do require the team to attend weekly meetings in the office, and occasional workshops and events in other locations. Where travel is required to the office or to any other location, this is covered in expenses.
Benefits
- We are committed to continuous improvements to our team benefits and ways of working
- The opportunity to play a key role in a growing challenger brand.
- Competitive salary
- All employees will have EMI share options, giving them the opportunity to participate in our success
- Remote-first role, 3-4 days per month in the office.
- Flexible working hours.
- 25 days holiday plus bank holidays.
- The tech you need to get the job done.
- Allocated budget and time off for personal and professional training and development.
- Plenty of bone broth!
Ecommerce Executive employer: Freja
Contact Detail:
Freja Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive
✨Tip Number 1
Familiarise yourself with Freja's brand and products. Understanding the unique selling points of their bone broth and how it fits into the health food market will help you connect with the team and demonstrate your passion for the role.
✨Tip Number 2
Brush up on your skills with Shopify and Klaviyo, as these platforms are crucial for the role. Consider taking a quick online course or tutorial to enhance your knowledge and show your commitment to mastering the tools they'll use.
✨Tip Number 3
Prepare to discuss your analytical skills in detail. Be ready to share examples of how you've used data to improve customer experiences or drive sales in previous roles, as this will be key in demonstrating your fit for the position.
✨Tip Number 4
Showcase your proactive mindset by thinking of potential improvements for Freja's customer journey. Come up with a few ideas that could enhance user experience or boost conversion rates, and be prepared to share them during your interview.
We think you need these skills to ace Ecommerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce and digital marketing. Emphasise any familiarity with platforms like Shopify and Klaviyo, as well as your analytical skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health food and nutrition. Mention specific examples of how you've contributed to previous marketing roles and express your enthusiasm for joining Freja's growth journey.
Showcase Your Analytical Skills: In your application, include examples of how you've used data to drive decisions or improve customer experiences. Highlight any experience with performance reporting and insights generation.
Demonstrate Your Proactive Mindset: Freja values a 'get things done' mentality. Use your application to illustrate instances where you've taken initiative or solved problems creatively in past roles.
How to prepare for a job interview at Freja
✨Show Your Passion for Health Food
Freja is looking for someone who understands and is interested in health food and nutrition. Make sure to express your enthusiasm for bone broth and how it fits into a healthy lifestyle during the interview.
✨Demonstrate Your E-commerce Knowledge
Highlight any experience you have with e-commerce platforms like Shopify and Klaviyo. Be prepared to discuss how you've used these tools in previous roles or how you plan to leverage them in this position.
✨Be Ready to Discuss Customer Experience
Since the role involves improving customer journeys, think of examples where you've enhanced user experience in past roles. Share specific metrics or outcomes that demonstrate your impact.
✨Prepare for a Hands-on Approach
Freja values a 'get things done' mentality. Be ready to share instances where you've taken initiative and rolled up your sleeves to tackle challenges, showcasing your proactive problem-solving skills.
