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- Tasks: Support our Head of Ecommerce with email marketing, product pages, and customer journeys.
- Company: Join Freja, the UK's leading bone broth brand, on an exciting growth journey.
- Benefits: Enjoy remote work, flexible hours, competitive salary, and share options.
- Why this job: Be part of a dynamic team, enhancing customer experiences in a thriving health food brand.
- Qualifications: 1-2 years in e-commerce or digital marketing; familiarity with Shopify and Klaviyo preferred.
- Other info: Remote-first role with occasional office meetings and workshops.
The predicted salary is between 28800 - 42000 £ per year.
Freja is the UK’s leading bone broth brand, a category that sits between premium ingredients and functional food, with an ecommerce-first business model. Following 4 years of rapid growth and a recent investment round, we are refreshing our brand and building a team to scale the business.
We are looking for a smart, proactive Ecom & Email Marketing Executive to support our Head of Ecommerce across key digital growth channels. This is a hands-on role that will touch all areas of our ecommerce operation—from managing our email marketing calendar and building product pages to supporting customer journeys and assisting with on-site merchandising.
You’ll work closely with our founder-led brand and creative team to bring our content to life in ways that serve our customers—helping them explore the benefits of bone broth, discover our products, and navigate our site with ease.
- Support the execution of weekly email newsletters, from content planning and copy to testing and reporting.
- Assist in updating landing pages, product pages and site content to ensure it’s always accurate, engaging and on-brand.
- Help coordinate product launches, promotions and digital campaigns.
- Monitor customer journeys and flag opportunities to improve UX and conversion.
- Pull performance reports and contribute insights on key metrics (email, product, site).
This role would suit someone with some understanding of / interest in health food and nutrition, who wants to be part of a great brand on an epic growth journey. Ideally, you will be interested in learning more about the business and how to improve our customer experience.
You might have worked in a similar marketing role before—or you might be looking for your first in-house role after an agency. Either way, you’re curious, creative, analytical, and excited to roll up your sleeves.
1 - 2 years of experience in e-commerce, digital marketing, or a related field.
- Familiarity with Shopify & Klaviyo or other e-commerce platforms.
- Basic knowledge of SEO and online merchandising.
Freja operates a remote-first working environment. This means that your official place of work is at home, but we do require the team to attend weekly meetings in the office, and occasional workshops and events in other locations. Where travel is required to the office or to any other location, this is covered in expenses.
The opportunity to play a key role in a growing challenger brand.
- Competitive salary.
- All employees will have EMI share options, giving them the opportunity to participate in our success.
- Remote-first role, 3-4 days per month in the office.
- Flexible working hours.
- 25 days holiday plus bank holidays.
- Allocated budget and time off for personal and professional training and development.
E-commerce and Online Marketplace Executive employer: Freja
Contact Detail:
Freja Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce and Online Marketplace Executive
✨Tip Number 1
Familiarise yourself with Freja's brand and products. Understanding the unique selling points of their bone broth and how it fits into the health food market will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of e-commerce platforms, particularly Shopify and Klaviyo. Being able to discuss your experience or familiarity with these tools will show that you're ready to hit the ground running and can contribute to their digital growth channels.
✨Tip Number 3
Prepare to discuss your ideas for improving customer journeys and user experience. Think about specific examples from your past experiences or research on best practices in e-commerce that could be relevant to Freja's operations.
✨Tip Number 4
Network with professionals in the e-commerce and health food sectors. Engaging with industry peers can provide insights into current trends and challenges, which you can bring up during your application process to showcase your proactive approach.
We think you need these skills to ace E-commerce and Online Marketplace Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce and digital marketing. Focus on any specific projects or roles where you've managed email marketing, product pages, or customer journeys.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Freja's brand and mission. Mention your understanding of health food and nutrition, and how your skills align with the responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasise your familiarity with platforms like Shopify and Klaviyo. If you have experience with SEO or online merchandising, be sure to include that as well, as it directly relates to the role.
Highlight Your Analytical Abilities: Since the role involves pulling performance reports and contributing insights, mention any experience you have with data analysis or reporting tools. This will demonstrate your ability to monitor and improve customer journeys effectively.
How to prepare for a job interview at Freja
✨Show Your Passion for E-commerce
Make sure to express your enthusiasm for e-commerce and online marketplaces during the interview. Share any personal experiences or projects you've worked on that relate to the role, especially if they involve platforms like Shopify or Klaviyo.
✨Demonstrate Your Analytical Skills
Since the role involves pulling performance reports and contributing insights, be prepared to discuss how you've used data in previous roles. Bring examples of metrics you've tracked and how you used them to improve customer journeys or conversion rates.
✨Familiarise Yourself with the Brand
Research Freja and its products before the interview. Understanding their brand values and the benefits of bone broth will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Prepare Questions About the Role
Think of insightful questions to ask about the role and the company's growth plans. This shows your interest in the position and helps you gauge if it's the right fit for you. Consider asking about their email marketing strategies or how they measure success in their digital campaigns.
