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- Tasks: Join us as a Digital and Ecommerce Executive, managing email marketing and enhancing customer journeys.
- Company: Freja is the UK's leading bone broth brand, focused on premium ingredients and functional food.
- Benefits: Enjoy remote-first work, flexible hours, competitive salary, and EMI share options.
- Why this job: Be part of a dynamic team driving growth in a health-focused brand with a creative culture.
- Qualifications: 1-2 years in e-commerce or digital marketing; familiarity with Shopify and Klaviyo preferred.
- Other info: Opportunity for personal and professional development with allocated budget and time off.
The predicted salary is between 30000 - 42000 £ per year.
Location: Hybrid (Gloucestershire Office & Remote 1 day per week in the office)
Freja is the UK’s leading bone broth brand, a category that sits between premium ingredients and functional food, with an ecommerce-first business model. Following 4 years of rapid growth and a recent investment round, we are refreshing our brand and building a team to scale the business.
We are looking for a smart, proactive Ecom & Email Marketing Executive to support our Head of Ecommerce across key digital growth channels. This is a hands-on role that will touch all areas of our ecommerce operation—from managing our email marketing calendar and building product pages to supporting customer journeys and assisting with on-site merchandising.
You’ll work closely with our founder-led brand and creative team to bring our content to life in ways that serve our customers—helping them explore the benefits of bone broth, discover our products, and navigate our site with ease.
- Support the execution of weekly email newsletters, from content planning and copy to testing and reporting
- Assist in updating landing pages, product pages and site content to ensure it’s always accurate, engaging and on-brand
- Help coordinate product launches, promotions and digital campaigns
- Monitor customer journeys and flag opportunities to improve UX and conversion
- Pull performance reports and contribute insights on key metrics (email, product, site)
This role would suit someone with some understanding of / interest in health food and nutrition, who wants to be part of a great brand on an epic growth journey. Ideally, you will be interested in learning more about the business and how to improve our customer experience.
You might have worked in a similar marketing role before—or you might be looking for your first in-house role after an agency. Either way, you’re curious, creative, analytical, and excited to roll up your sleeves.
- 1 - 2 years of experience in e-commerce, digital marketing, or a related field.
- Familiarity with Shopify & Klaviyo or other e-commerce platforms.
- Basic knowledge of SEO and online merchandising.
Freja operates a remote-first working environment. This means that your official place of work is at home, but we do require the team to attend weekly meetings in the office, and occasional workshops and events in other locations. Where travel is required to the office or to any other location, this is covered in expenses.
The opportunity to play a key role in a growing challenger brand.
- Competitive salary
- All employees will have EMI share options, giving them the opportunity to participate in our success
- Remote-first role, 3-4 days per month in the office.
- Flexible working hours.
- 25 days holiday plus bank holidays.
- Allocated budget and time off for personal and professional training and development.
Digital and Ecommerce Executive employer: Freja
Contact Detail:
Freja Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital and Ecommerce Executive
✨Tip Number 1
Familiarise yourself with Freja's brand and products. Understanding the unique selling points of their bone broth and how it fits into the health food market will help you engage more effectively during interviews and discussions.
✨Tip Number 2
Brush up on your knowledge of e-commerce platforms, particularly Shopify and Klaviyo. Being able to discuss your experience or familiarity with these tools will demonstrate your readiness for the role and your ability to hit the ground running.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've used data to improve customer experiences or marketing campaigns in the past. This will highlight your ability to contribute insights on key metrics, which is crucial for this role.
✨Tip Number 4
Network with professionals in the e-commerce and digital marketing space. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, making your application stand out even more.
We think you need these skills to ace Digital and Ecommerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce and digital marketing. Focus on any specific projects or roles that demonstrate your skills in email marketing, customer journeys, and online merchandising.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health food and nutrition. Explain why you want to work with Freja and how your background aligns with their mission and growth journey.
Showcase Relevant Skills: In your application, emphasise your familiarity with platforms like Shopify and Klaviyo. Mention any experience you have with SEO and online merchandising, as these are key aspects of the role.
Highlight Your Analytical Abilities: Since the role involves pulling performance reports and contributing insights, make sure to mention any analytical skills or experiences you have. This could include data analysis, reporting, or using metrics to drive decisions.
How to prepare for a job interview at Freja
✨Know Your E-commerce Basics
Make sure you brush up on your e-commerce knowledge, especially around platforms like Shopify and Klaviyo. Being able to discuss how these tools can enhance customer experience will show your understanding of the role.
✨Showcase Your Creativity
Prepare examples of past projects where you've used creative strategies in email marketing or digital campaigns. This role is hands-on, so demonstrating your ability to think outside the box will impress the interviewers.
✨Understand Customer Journeys
Familiarise yourself with the concept of customer journeys and be ready to discuss how you would improve user experience and conversion rates. Highlighting your analytical skills in this area will be beneficial.
✨Express Your Passion for Health Food
Since Freja is a health food brand, showing genuine interest in nutrition and wellness can set you apart. Share any personal experiences or insights that relate to the brand's mission and products.
