At a Glance
- Tasks: Manage export seafreight shipments from start to finish, ensuring timely delivery.
- Company: Well-established Freight Forwarder in Colnbrook, Berkshire.
- Benefits: Monday to Friday hours, dynamic work environment, and team collaboration.
- Other info: Opportunity to build strong relationships within the supply chain.
- Why this job: Join a key operations team and make a real impact on customer satisfaction.
- Qualifications: Experience in oceanfreight and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Freightserve recruitment are looking for an Export Seafreight Operator for a busy well-established Freight Forwarder based in the Colnbrook, Berkshire area.
Job Role:
- The role is extremely varied, and you will become a key member of an operations team, actively involved in managing export seafreight shipments from start to finish.
- You will be hands on with every aspect of the Export seafreight forwarding process, ensuring the customer receives the highest level of service, and receives their goods safely and on-time.
Duties:
- Working to strict deadlines to co-ordinate export seafreight with end to end responsibility (including collections, bookings, liaising with overseas offices/customers).
- Seafreight booking and processing relevant documentation including BOL’s.
- Liaising effectively and building close relationships with our supply chain.
- Quotations.
- Invoicing clients.
- Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone.
Required Experience:
- Experience in Oceanfreight.
- Customer service - excellent telephone manner and communication skills.
- Computer literate with Microsoft Word/Excel/Outlook.
- Highly organised with a systematic approach and detail orientated.
Working hours are Monday - Friday 9-5.30pm.
Seafreight Export Operator employer: Freightserve
As a leading Freight Forwarder in the Colnbrook area, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. With a strong emphasis on professional development, we offer comprehensive training and growth opportunities, ensuring that our team members are well-equipped to excel in their roles. Our commitment to delivering exceptional service to our clients is matched by our dedication to employee satisfaction, making us an excellent employer for those seeking a rewarding career in the logistics industry.
StudySmarter Expert Advice🤫
We think this is how you could land Seafreight Export Operator
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of export seafreight processes. Be ready to discuss how you would handle specific scenarios, like managing tight deadlines or dealing with customer queries.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple shipments or projects at once. This will demonstrate that you're detail-oriented and can handle the demands of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Seafreight Export Operator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in seafreight and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the seafreight industry and how you can contribute to our team. Keep it concise but engaging!
Showcase Your Communication Skills:Since this role involves liaising with clients and overseas offices, make sure your application reflects your strong communication skills. We love seeing examples of how you've effectively managed relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Freightserve
✨Know Your Stuff
Make sure you brush up on your knowledge of the export seafreight process. Understand the key terms like BOL, and be ready to discuss how you’ve managed shipments in the past. This shows you’re not just a candidate, but someone who knows the ins and outs of the role.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and overseas offices, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially over the phone or via email. This will highlight your excellent telephone manner and ability to build relationships.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage multiple shipments simultaneously. Share specific strategies or tools you use to stay organised and meet deadlines. This will reassure them that you can handle the busy nature of the job without dropping the ball.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s operations or their approach to customer service. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you. It’s a two-way street!
