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For Companies At a Glance
- Tasks: Manage road freight bookings and ensure smooth operations from start to finish.
- Company: Established Freight Forwarder with a strong reputation in the industry.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Why this job: Join a dynamic team and make an impact in the fast-paced logistics world.
- Qualifications: Attention to detail, proactive attitude, and ability to work independently.
- Other info: Monday to Friday hours with a focus on customer service excellence.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Freightserve recruitment are looking for a Roadfreight Operator for a busy well-established Freight Forwarder. The company is based in the Thorpe, Surrey area.
Job Description:-
- Ensure work is undertaken and actioned from start to finish on all GB/EU Road bookings, Import, Export, Crosstrade, Domestic, Courier shipments
- Provide High level of Customer service and ensure client specific requirements are met
- Communicate with hauliers on a daily basis
- Communicate with Foreign partners / Suppliers on a daily basis
- Communicate with our Sales department and alternate offices when required.
- Create Transport, collection and delivery notes.
- Implementing Insurance cover when requested.
- Create Packing Lists when requested
- Quoting clients depending on service
- Invoicing
- Assist with queries, claims and other general enquiries
- Data and POD entry
- Ensure all appropriate shipping documentation is obtained for clearance processes to be arranged for a timely and accurate crossing over the channels.
Skills Required:-
Ability to work in fast paced and dynamic environment
Ability to work unsupervised
Excellent attention to detail
Proactive and Pragmatic
Confident and well organised
Working hours are Monday – Friday 0800-1630
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Roadfreight Operator employer: Freightserve
Contact Detail:
Freightserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadfreight Operator
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of roadfreight operations. Be ready to discuss specific scenarios where you've demonstrated excellent customer service or problem-solving skills. We want to see how you handle real-life situations!
✨Tip Number 3
Showcase your organisational skills! During interviews, highlight your ability to manage multiple tasks, like handling bookings and communicating with hauliers. Use examples from past experiences to illustrate your proactive approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Roadfreight Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Roadfreight Operator role. Highlight your experience with GB/EU Road bookings and any relevant customer service skills. We want to see how you can bring value to our team!
Show Off Your Attention to Detail: In this role, attention to detail is key! Use your application to demonstrate how you've successfully managed documentation and shipping processes in the past. We love candidates who can spot the little things that matter.
Communicate Clearly: Since communication is a big part of the job, make sure your written application is clear and concise. We appreciate straightforwardness, so don’t hesitate to show us your communication style right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get you on board!
How to prepare for a job interview at Freightserve
✨Know Your Freight Basics
Before the interview, brush up on your knowledge of road freight operations, including import/export processes and documentation. Being able to discuss these topics confidently will show that you understand the industry and are ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since the role requires a high level of customer service, prepare examples from your past experiences where you successfully handled client queries or resolved issues. This will demonstrate your proactive approach and ability to meet client-specific requirements.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating how you would communicate with hauliers and foreign partners. You might even want to role-play some scenarios with a friend to get comfortable with the terminology and flow of conversation.
✨Demonstrate Attention to Detail
Given the importance of accuracy in shipping documentation and invoicing, be prepared to discuss how you ensure attention to detail in your work. Bring examples of how you've managed complex tasks without missing crucial details, as this will resonate well with the interviewers.
