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- Tasks: Become a Pricing Specialist, handling customer inquiries and creating competitive tariffs.
- Company: Join Freightserve, a leading Freight Forwarder with a strong reputation since 1992.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make an impact by winning new business and enhancing customer satisfaction through effective pricing.
- Qualifications: No specific qualifications required; just a passion for pricing and customer service.
- Other info: Fast-paced role with a focus on teamwork and proactive problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
Freightserve recruitment are looking for an Air, Sea and Roadfreight Pricing Specialist for a well-established Freight Forwarder based in the Heathrow area.
Job Description:
- To respond to customer and overseas partner pricing enquiries.
- To research and understand the inbound and outbound markets that are being promoted and to ensure that we have the best costs & sales tariffs to allow us to secure business with reasonable margins.
- To liaise and assist other departments and promote services in accordance with Company’s pricing strategy.
Overall responsibility:
- To win new business through effective and timely pricing.
- To ensure that customers’ requests are met with the optimum service levels and associated pricing.
- To produce tariffs for our overseas partners and to ensure that these tariffs are kept up to date and relevant.
- To provide sales with tariffs that can be distributed within the business and that can be used as templates for potential and existing clients.
- To monitor customer hit rates and ensure that we maintain or increase margins where possible.
- Follow up all quotes with customers to obtain feedback, adjusting pricing where possible to ensure we secure opportunities.
General Responsibilities:
- Ensure that you comply with company policies.
- Always protect the interests of the business and escalate any areas of concern to the Airfreight Management team.
- Endeavour to ensure that quotes are secured in line with the pricing strategy agreed by management.
- To consider all service and pricing solutions proactively to secure the opportunity.
- Seek new carriers/routings that bring value to both Company and its customers.
Specific Responsibilities:
- Acknowledge all customer quotes within 60 minutes with a holding message.
- Create tariffs.
- Follow up on all quotes directly with customer or via internal teams.
- Compare rates from OSP’s where we have more than 1 in each location.
- Ensure that airline contract rates are kept up to date.
- Ensure that any quotes accepted comply strictly with our terms and conditions and accounting practices.
- Ensure good time management.
- Monitor won/lost quotes on a weekly basis.
- Handover of secured jobs to the operations teams.
Daily routines:
- Always ensure professional communications with internal & external customers.
- Provide quote responses in line with KPI’s.
- Keep an accurate record of all quotes/tariffs.
- Gather and evaluate market costs/conditions and share with the team.
- Quote & secure new business.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Pricing Specialist employer: Freightserve
Contact Detail:
Freightserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pricing Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in the freight forwarding industry. Understanding current market conditions and pricing strategies will give you an edge when discussing rates and tariffs with potential employers.
✨Tip Number 2
Network with professionals in the freight forwarding sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare to discuss your experience with pricing strategies and customer service during interviews. Be ready to share specific examples of how you've successfully managed quotes and secured business in previous roles.
✨Tip Number 4
Research the company’s pricing strategy and recent projects. Showing that you understand their approach and can contribute to their goals will demonstrate your genuine interest in the role and the organisation.
We think you need these skills to ace Pricing Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Pricing Specialist. Familiarise yourself with the key tasks such as responding to pricing enquiries, creating tariffs, and monitoring customer hit rates.
Tailor Your CV: Highlight relevant experience in pricing, freight forwarding, or logistics in your CV. Use specific examples that demonstrate your ability to manage pricing strategies and customer relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the freight industry and your enthusiasm for the role. Mention how your skills align with the company's pricing strategy and your commitment to securing new business.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Freightserve
✨Know Your Pricing Strategies
Familiarise yourself with various pricing strategies used in the freight forwarding industry. Be prepared to discuss how you would apply these strategies to win new business and maintain margins.
✨Research the Market
Understand the current trends in air, sea, and road freight. Being knowledgeable about market conditions will help you answer questions confidently and demonstrate your commitment to the role.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to explain how you would handle specific pricing enquiries or customer requests. Practising these scenarios can help you articulate your thought process clearly.
✨Showcase Your Communication Skills
Since the role involves liaising with various departments and customers, highlight your communication skills. Provide examples of how you've effectively communicated pricing information or collaborated with teams in the past.
