At a Glance
- Tasks: Coordinate airfreight operations and manage customer relationships in a dynamic environment.
- Company: Established Freight/Courier company with a strong reputation in Manchester.
- Benefits: Incredible growth opportunities and a company pension scheme.
- Other info: Be part of a leading recruitment agency in the Freight sector.
- Why this job: Join a fast-growing team and make an impact in the freight industry.
- Qualifications: Strong communication skills and a passion for logistics.
The predicted salary is between 25000 - 30000 £ per year.
Freightserve recruitment are looking for an Operations Agent for a well-established Freight / Courier company based in the Manchester area. The role will be crucial in working in a Wholesale Freight Forwarding operation dealing with Airfreight Export, Import, and Courier Services.
- Respond to quote requests and coordinate with airlines / suppliers
- Manage bookings, documentation, and customer relationships
- Ensure smooth handling of import / export operations
Benefits:
- Incredible opportunities for growth
- Company Pension Scheme
Operations Agent employer: Freightserve
Freightserve is an excellent employer, offering a dynamic work environment at our Head Office near London Heathrow, where innovation and collaboration thrive. We prioritise employee growth through continuous learning opportunities and a supportive culture that values creativity and technical expertise. Join us to be part of a forward-thinking team dedicated to enhancing digital operations in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Agent
✨Tip Number 1
Network like a pro! Reach out to people in the freight and courier industry on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Knowing their services inside out will impress them and show you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to airfreight and customer service. We want you to feel confident when discussing your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about landing that Operations Agent role.
We think you need these skills to ace Operations Agent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Agent role. Highlight any relevant experience in freight forwarding, airfreight, or customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the freight industry and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills:As an Operations Agent, communication is key. In your application, demonstrate your ability to manage relationships and coordinate with suppliers. We want to know how you handle challenges and keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Freightserve
✨Know Your Freight Basics
Before heading into the interview, brush up on your knowledge of airfreight export and import processes. Understanding the terminology and key players in the industry will show that you're serious about the role and can hit the ground running.
✨Showcase Your Customer Service Skills
As an Operations Agent, you'll be dealing with customer relationships regularly. Prepare examples from your past experiences where you successfully managed client expectations or resolved issues. This will demonstrate your ability to handle the demands of the role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to freight operations. Think about how you would respond to a last-minute booking change or a documentation error. Practising these scenarios can help you articulate your problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s growth plans or how they handle challenges in the freight industry. This shows your interest in the company and helps you gauge if it’s the right fit for you.
