At a Glance
- Tasks: Drive operational excellence and continuous improvement in a dynamic logistics environment.
- Company: Established courier and logistics company based near Heathrow.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Join a forward-thinking team with a focus on innovation and efficiency.
- Why this job: Make a real impact by optimising operations and enhancing service delivery.
- Qualifications: Experience in operations management and a passion for process improvement.
The predicted salary is between 45000 - 55000 € per year.
Freightserve recruitment are looking for an Operations Excellence Manager for a well-established Courier / Logistics company based in the Heathrow area. The Operational Excellence Manager is responsible for the design, compliance, and continuous improvement of the operational framework. This role focuses on continuous improvement, administration/documentation, process development and cost control to ensure operational excellence and compliance. This role also encompasses all elements of facilities maintenance, including plant and equipment. The role has organisation-wide impact through ownership of operational processes and procedures, standardisation, and compliance/governance. It supports service delivery by providing clear processes procedures, effective onboarding, skills development, and robust documentation.
Key Responsibilities
- Be the Voice of Operations and the Operations Champion throughout the business alongside the Operations Manager.
- Responsibility for warehouse health, procurement, KPI’s and operational performance.
- Responsibility for disaster recovery planning which is regularly reviewed and tested.
- Cover for Operations Manager when absent (annual leave/sickness).
- Build and maintain an operational forecasting tool.
Operational Excellence Manager employer: Freightserve
As an Operational Excellence Manager at our well-established Courier/Logistics company in the Heathrow area, you will thrive in a dynamic work culture that prioritises continuous improvement and employee development. We offer competitive benefits, a supportive environment for professional growth, and the unique advantage of being part of a pivotal logistics hub, ensuring your contributions have a significant impact on our operations and service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Excellence Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and courier industry on LinkedIn. Join relevant groups and engage in discussions to get your name out there and show off your expertise.
✨Tip Number 2
Prepare for interviews by researching the company’s operational framework. Understand their processes and think about how you can contribute to their continuous improvement goals. We want you to shine!
✨Tip Number 3
Showcase your skills in operational excellence during interviews. Bring examples of past successes in process development and cost control. We love hearing about real-life experiences that demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make an impact in operational excellence.
We think you need these skills to ace Operational Excellence Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Excellence Manager role. Highlight your experience in continuous improvement, process development, and compliance. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've driven operational excellence in previous positions. Let us know what makes you tick!
Showcase Your Achievements:When filling out your application, don’t just list your responsibilities. Instead, showcase your achievements and the impact you’ve made in past roles. We love to see numbers and results that demonstrate your success!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Freightserve
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of the Operational Excellence Manager role. Familiarise yourself with concepts like continuous improvement, compliance, and process development. Being able to discuss these topics confidently will show that you're serious about the position.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully implemented operational improvements or managed compliance issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your experience effectively.
✨Showcase Your Analytical Skills
Since this role involves data analysis for forecasting and KPI management, be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of tools or methods you've used to analyse operational performance and how they led to improvements.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operational framework and their approach to continuous improvement. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and work style.
