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- Tasks: Coordinate airfreight operations and manage customer relationships in a dynamic environment.
- Company: Established Freight/Courier company with a strong reputation in the industry.
- Benefits: Incredible growth opportunities and a company pension scheme.
- Other info: Be part of a leading recruitment agency in the freight industry.
- Why this job: Join a fast-growing team and make an impact in the freight forwarding sector.
- Qualifications: Strong communication skills and a passion for logistics.
The predicted salary is between 25000 - 30000 £ per year.
Freightserve recruitment are looking for an Operations Agent for a well-established Freight / Courier company based in the Manchester area. The role will be crucial in working in a Wholesale Freight Forwarding operation dealing with Airfreight Export, Import, and Courier Services.
Duties:
- Respond to quote requests and coordinate with airlines / suppliers
- Manage bookings, documentation, and customer relationships
- Quotations
- Ensure smooth handling of import / export operations
Benefits:
- Incredible opportunities for growth
- Company Pension Scheme
As an agency we are fast becoming the number one Freight recruitment specialist. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Operations Agent in Manchester employer: Freightserve
Contact Detail:
Freightserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Agent in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the freight and courier industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their services, especially in airfreight and courier logistics, so you can impress them with your knowledge and enthusiasm.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed bookings or customer relationships in the past. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Operations Agent in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Agent role. Highlight your experience in freight forwarding, airfreight export/import, and any relevant customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the freight industry and how your skills align with the job. We love seeing enthusiasm and a personal touch!
Showcase Relevant Experience: When filling out your application, be sure to showcase any previous roles that involved managing bookings, documentation, or customer relationships. We’re looking for candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Freightserve
✨Know Your Freight Basics
Before heading into the interview, brush up on your knowledge of airfreight export and import processes. Familiarise yourself with common terminology and procedures in the freight forwarding industry. This will show your potential employer that you’re serious about the role and understand the basics.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like managing a booking error or dealing with a difficult customer. Think of examples from your past experiences where you successfully navigated similar challenges. This will demonstrate your problem-solving skills and ability to manage customer relationships.
✨Showcase Your Organisational Skills
As an Operations Agent, organisation is key. Be ready to discuss how you prioritise tasks and manage multiple bookings simultaneously. You might even want to bring a planner or digital tool you use to keep track of your work, as this can visually reinforce your organisational abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s growth plans or how they handle challenges in the freight industry. This not only shows your interest in the role but also gives you valuable insights into the company culture and expectations.