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- Tasks: Join our team as a Junior Import Freight Clerk, handling documents and ensuring smooth operations.
- Company: Freightserve is a leading Freight Forwarder with a strong reputation in the UK since 1992.
- Benefits: Gain experience in a dynamic environment with opportunities for growth and development.
- Why this job: Be part of a fast-growing company where your contributions directly impact operational efficiency.
- Qualifications: No prior experience required; just bring your enthusiasm and willingness to learn!
- Other info: Flexible work hours and a supportive team culture await you!
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Freightserve recruitment are looking for an Junior Import Freight Clerk for a major Freight Forwarder. The company is based in the Manchester, M17 area.
PRINCIPAL PURPOSE(S) OF THE ROLE:
Reporting to the Department Managers, the Import Team holds responsibility for the day-to-day processing of documents, costing and billing activities for specific accounts. The role involves compliance to both Internal & client specific SOP's designed to ensure that agreed service standards and financial compliance are maintained to the highest level on a consistent basis.
Operational
- Use of Internal Freight Management Systems, Microsoft Packages (Word/Excel/Outlook) & Telephone
- Validation & Maintenance of FMS data
- On time invoicing
- Accurately maintain shipment data/status into Internal Freight Management Systems
- Handling of documents, and upload to appropriate system
- Maintain documentation of internal processes & SOP’s
- Internal & External communication to notify of any changes to key data/status
- Review of Exception reports to ensure common data issues/errors are identified & resolved
- Monitor & maintain filing system
- Assist Import department with administration duties
- Prioritising of Work load in accordance of deadlines & SOP
- Cover for other teams during busy/holiday periods, including collection, delivery of documents
- Supporting the Branch Managers to introduce measures to improve operational efficiency
Customer Service
- Query Resolution – to resolve any operational queries from both internal & external departments in a timely & efficient manner
- Ensure Accurate data entry with adjustments made in a timely manor
- Reviewing SOP's on an ongoing basis to ensure compliance.
- Reviewing internal operational procedures on an ongoing basis to ensure compliance.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment!!!
Junior Import Freight Clerk employer: Freightserve
Contact Detail:
Freightserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Import Freight Clerk
✨Tip Number 1
Familiarize yourself with the specific freight management systems mentioned in the job description. Understanding how these systems work will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your knowledge of Standard Operating Procedures (SOPs) related to import freight. Being able to discuss how you would ensure compliance with these procedures can set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience you have in customer service or query resolution. The ability to resolve operational queries efficiently is crucial for this role, so be ready to share relevant examples.
✨Tip Number 4
Demonstrate your organizational skills by discussing how you prioritize workloads and meet deadlines. This is essential for managing the day-to-day processing of documents effectively.
We think you need these skills to ace Junior Import Freight Clerk
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Junior Import Freight Clerk position. Understand the key responsibilities, such as document processing, invoicing, and compliance with SOPs, so you can tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasize your experience with internal freight management systems, Microsoft Office (especially Word and Excel), and any previous roles that involved customer service or data entry. This will show that you have the necessary skills for the job.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are interested in the Junior Import Freight Clerk role and how your background aligns with the company's needs. Mention your ability to handle operational queries and maintain accurate data entry.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Freightserve
✨Know Your Freight Management Systems
Familiarize yourself with internal freight management systems and Microsoft packages like Word, Excel, and Outlook. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Understand SOP Compliance
Be prepared to talk about your understanding of Standard Operating Procedures (SOPs) and how you ensure compliance in your work. This is crucial for maintaining service standards and financial compliance.
✨Demonstrate Customer Service Skills
Highlight your ability to resolve queries efficiently. Share examples of how you've handled operational queries in the past, as customer service is a key aspect of this role.
✨Showcase Your Organizational Skills
Discuss how you prioritize workloads and manage deadlines. The ability to maintain accurate shipment data and documentation is essential, so be ready to provide examples of your organizational strategies.
