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- Tasks: Lead the import operations team and ensure top-notch service for our airfreight customers.
- Company: Join a leading Freight Forwarder with a stellar reputation in the industry.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Make a real impact in a dynamic role while developing your leadership skills.
- Qualifications: Experience in airfreight and strong team management abilities required.
- Other info: Flexible working hours and a chance to grow within a fast-paced industry.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Freightserve recruitment are looking for an Import Team Leader who is experienced within Airfreight. The company are a major Freight Forwarder based in The Heathrow area.
Job Role:-
As an integral part of our import operations team, you will support the Assistant & Department Manager to ensure allocated customers receive a best-in-class service in accordance with Company strategy.
You will operate and manage our Air Freight Import services, liaise with and manage the relevant staff, partners, carriers and clients and administer the business in accordance with Company's procedures and requirements.
You will be flexible to support the Assistant & Department Manager in achieving efficient and cost-effective operations, managing and supporting your team members to achieve desired outcomes and develop them in their roles.
Daily Responsibilities:-
Support the implementation of agreed strategy with the Air Freight Import Assistant Manager.
Comply with company policies and make sure they are up to date and your staff are familiar with all. Pay particular attention to the credit policy and compliance with HMRC.
Support the development of your team members, highlighting knowledge gaps and suggest training requirements to your manager.
Ensure we have human and operational resources to deliver the planned work we have on hand, when approval to employ is agreed, seek out and develop talented people to join the team.
Drive excellent customer care and management of client expectations through the team.
Be commercially proactive and ensure that the business always makes a profit and that all overhead and operating costs are kept to the best market rates possible.
Ensure estimates are allocated for all expected costs and our sales invoices are raised in a timely manner in accordance with our invoicing policies.
Monitor new and lost clients on a weekly basis
Support the sales Teams with customer meetings and visits.
Support in setting KPI’s
Deal with all insurance claims
Working hours are Monday – Friday
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Import Team Leader employer: Freightserve
Contact Detail:
Freightserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight industry, especially those who know about airfreight. A friendly chat can lead to insider info on job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of airfreight operations. Be ready to discuss how you can support the team and improve customer service. Show them you’re the best fit for the Import Team Leader role!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at Freightserve and tailor your approach to show why you’d be a great addition to their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to remind them why you’re the perfect candidate for the Import Team Leader position.
We think you need these skills to ace Import Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Import Team Leader role. Highlight your experience in airfreight and any relevant management skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your past experiences align with our company strategy. Let us know what makes you tick!
Showcase Your Team Leadership Skills: As a potential leader, we want to see examples of how you've developed and supported your team in the past. Share specific instances where you've driven excellent customer care or managed client expectations effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. We can’t wait to hear from you!
How to prepare for a job interview at Freightserve
✨Know Your Airfreight Inside Out
Make sure you brush up on your airfreight knowledge before the interview. Understand the key processes, regulations, and challenges in the industry. Being able to discuss these confidently will show that you're not just familiar with the role but genuinely passionate about it.
✨Showcase Your Leadership Skills
As an Import Team Leader, you'll need to demonstrate your ability to manage and develop a team. Prepare examples of how you've successfully led teams in the past, highlighting any training initiatives or strategies you've implemented to improve performance.
✨Understand the Company’s Strategy
Familiarise yourself with the company's goals and values. Be ready to discuss how you can contribute to their strategy, especially in terms of customer care and operational efficiency. This shows that you're aligned with their vision and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and future projects. This not only shows your interest but also helps you gauge if the company is the right fit for you.
