At a Glance
- Tasks: Manage import roadfreight operations and ensure smooth customs clearances.
- Company: Join a well-established Freight Forwarder with a strong reputation.
- Benefits: Stable hours, supportive team, and a chance to grow in the freight industry.
- Other info: 100% office-based role with a focus on compliance and customer satisfaction.
- Why this job: Be part of a dynamic team and make a difference in logistics.
- Qualifications: Experience in import roadfreight and excellent customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Freightserve recruitment are looking for an Import Roadfreight Operator for a busy well-established Freight Forwarder. The company is based in the Sunbury-on-Thames area.
Duties:
- Roadfreight Operations (Import biased)
- Customs Clearances (CDS)
- Arranging shipments
- Ensuring the Brokerage requirements are completed in accordance with what is required and compliant with HMRC rules and regulations
- Regular and clear updates to customers
- Following up every shipment
- Customer Services
Experience Required:
- Import Roadfreight (start to finish)
- Customs entries (CDS)
- PC literate
- Excellent Customer Services skills
Hours are Monday to Friday 09:00 - 17:30 (100% Office based, No Hybrid Working).
Import Roadfreight employer: Freightserve
Freightserve is an excellent employer, offering a dynamic work environment in the heart of Sunbury-on-Thames. With a strong focus on employee development and a commitment to customer service excellence, we provide our team with the tools and support needed to thrive in the fast-paced freight forwarding industry. Join us for a rewarding career where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Import Roadfreight
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry, especially those who work in import roadfreight. Attend industry events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of customs clearances and HMRC regulations. We want you to be able to impress with your expertise and show that you're ready to hit the ground running!
✨Tip Number 3
Show off your customer service skills during interviews! Be ready to share examples of how you've handled challenging situations with clients in the past. This will demonstrate your ability to keep customers happy, which is key in this role.
✨Tip Number 4
Don't forget to apply through our website! We have loads of great opportunities in the freight sector, and applying directly can give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Import Roadfreight
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Import Roadfreight and Customs Clearances. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your customer service skills can benefit us. Keep it friendly and professional, just like we do at StudySmarter.
Be Clear and Concise:When filling out your application, clarity is key. Make sure your answers are straightforward and to the point. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Freightserve
✨Know Your Freight Basics
Make sure you brush up on your knowledge of import roadfreight operations. Understand the entire process from start to finish, including customs clearances and HMRC regulations. This will show that you're not just familiar with the role but genuinely interested in it.
✨Customer Service is Key
Since excellent customer service skills are a must for this position, prepare examples of how you've successfully handled customer queries or issues in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction.
✨Be Ready for Technical Questions
Expect questions related to customs entries and the software used in freight operations. Familiarise yourself with CDS and any relevant PC applications. If you can demonstrate your technical know-how, it’ll give you a significant edge.
✨Show Enthusiasm for the Industry
Freightserve has a strong reputation in the industry, so express your enthusiasm for working in freight forwarding. Share why you’re passionate about logistics and how you see yourself contributing to their success. A positive attitude can make a lasting impression!
