At a Glance
- Tasks: Manage import shipments, complete customs entries, and liaise with customers daily.
- Company: Join a leading Freight Forwarder with a strong reputation in the industry.
- Benefits: Enjoy a unique 4 days on, 4 days off schedule for work-life balance.
- Other info: Fast-growing agency with excellent career progression opportunities.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Customer service experience and ability to handle multiple tasks efficiently.
The predicted salary is between 30000 - 40000 £ per year.
Freightserve recruitment are looking for an Import 4 days on 4 days off Operator for a major Freight Forwarder based in the Heathrow area.
Responsibilities:
- Pre-Alerts
- Completing Import Customs entries
- Origin management
- Transport Deliveries
- Internal / external communication
- Liaising with Customers through Email and Telephone
- Job costing and Invoicing
- Updating system
- Managing High Volume of import shipments
- Assist customer with their Supply Chain
- Managing Information Flow between Systems
- Manage Origin Offices
Skills required:
- Proactively action duties on a daily basis, supporting the team during times of absence or holidays
- Customer Service
- Able to process different types of customs entries
- Accuracy
- Able to handle multiple customers clearances each day
- Financial Awareness
- Able to work using their own initiative
- Manage customer issues and the ability to deal with minor issues, disputes, or complaints
- Outstanding Customer Service
Working hours are 4 days on 4 days off 7am - 7pm.
Import 4 days on 4 days off Clerk employer: Freightserve
Freightserve is an exceptional employer, offering a dynamic work culture that prioritises teamwork and outstanding customer service. With a unique 4 days on, 4 days off schedule, employees enjoy a balanced work-life while being part of a rapidly growing company in the Heathrow area, which provides ample opportunities for professional development and career advancement in the freight forwarding industry.
StudySmarter Expert Advice🤫
We think this is how you could land Import 4 days on 4 days off Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the freight industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to import operations. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! When you get the chance, share specific examples of how you've handled customs entries or managed customer issues in the past. Real-life stories make you memorable!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join the freight world.
We think you need these skills to ace Import 4 days on 4 days off Clerk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in import operations and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Import Clerk position. Share specific examples of how you've handled customs entries or managed customer communications.
Showcase Your Attention to Detail:Accuracy is key in this role, so make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, just like we do with our shipments!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Freightserve
✨Know Your Customs Inside Out
Make sure you brush up on your knowledge of customs entries and import regulations. Being able to discuss specific processes or recent changes in customs law can really impress the interviewer and show that you're proactive about staying informed.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer issues in the past. Whether it’s resolving disputes or managing complaints, having a few solid stories ready will demonstrate your outstanding customer service abilities and your capacity to manage high-pressure situations.
✨Demonstrate Your Organisational Skills
Since the role involves managing a high volume of shipments, be ready to talk about how you stay organised. Discuss any tools or methods you use to keep track of multiple tasks and ensure accuracy in your work—this will highlight your ability to handle the demands of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. Inquire about their systems for managing information flow or how they support their team during busy periods. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
