At a Glance
- Tasks: Lead compliance efforts, conduct audits, and ensure regulatory adherence in a dynamic logistics environment.
- Company: Join a well-established logistics company with a strong reputation in the industry.
- Benefits: Competitive salary, career growth opportunities, and a supportive work culture.
- Other info: Be part of a fast-growing team dedicated to excellence in freight services.
- Why this job: Make a real impact by ensuring safety and compliance in a vital sector.
- Qualifications: Experience in customs clearance and knowledge of regulatory frameworks is essential.
The predicted salary is between 60000 - 80000 £ per year.
Freightserve recruitment are looking for a Compliance Manager for a well-established Logistics company based in the Heathrow area.
Job Purpose: The Compliance Manager will play a critical role in ensuring the organisation adheres to all relevant regulatory, safety, contractual and ethical standards. This position encompasses managing and conducting audits, supporting with Civil Aviation Authority (CAA) compliance requirements, assisting with Memoranda of Understanding (MOU) obligations for customs clearance, addressing health and safety regulations in conjunction with external H & S experts, and developing a robust risk and compliance framework whilst supporting the Head of Legal in ensuring that contractual obligations are complied with. The role also requires leadership in promoting anti-bribery, corruption, and modern slavery compliance, together with ensuring teams are supported in managing risks effectively, including chairing risk committee meetings to enhance departmental governance and awareness.
Key Responsibilities
- Audit and Regulatory Compliance: Plan, conduct, and oversee internal and external audits to ensure adherence to regulatory, contractual and organisational standards. Support teams with any remedial actions in response to audits. Develop and implement an appropriate audit cycle to include a programme of monthly and yearly audits (as applicable). Liaise with governmental and regulatory bodies together with external consultants, in order to support the Head of Legal and various teams in managing their compliance aspects across the business. Design and deliver training as may be necessary.
- Customs Clearance, Civil Aviation Authority and Contractual Agreements: Audit MOU customs clearance processes and procedures, ensuring all requirements are met effectively and efficiently. Support with Civil Aviation Authority compliance requirements such as clearance checks on employees. Support the Head of Legal in cascading key contractual requirements to relevant departments. Support with the management and maintenance of authorisations and accreditations. Be a point of contact for the business in relation to queries or new developments.
- Health and Safety Compliance: Ensure the organisation is aware of and complies with UK Health and Safety laws and guidelines in conjunction with an external Health and Safety consultant. Collaborate with relevant teams (including supporting the Head of HR) to implement and monitor Health and Safety initiatives and carry out internal audits as required.
- Risk and Compliance Programme Development: Develop, implement, and regularly review a comprehensive risk and compliance programme tailored to organisational needs. Create and develop templates to support departmental management of risk and compliance initiatives. Monitor ongoing compliance and mitigate identified risks.
- Anti-Bribery, Corruption, Modern Slavery, Data Protection and Information Security: Support and promote compliance with anti-bribery, corruption, modern slavery, Data Protection and Information Security laws/regulations through training (including procuring specialist external training), policy implementation, and monitoring. Investigate and resolve compliance breaches in a timely manner and support the Head of Legal in liaising with governmental and regulatory bodies as required. Assist with assessments of supply chain compliance, including reporting findings and supporting suppliers with required remedial measures (as appropriate).
- Governance and Committee Leadership: Chair risk committee meetings, driving discussions on compliance risks, controls, and mitigations. Provide comprehensive reports and recommendations to senior management and stakeholders to ensure a robust risk and compliance environment is achieved.
Qualifications & Experience:
- Customs clearance experience and knowledge is required e.g. MOU, BIRDS.
- Experience of Civil Aviation Authority regulations is not required but is desirable, however training can be provided in this area.
- Strong knowledge of regulatory and compliance requirements/frameworks within the UK.
- Experience in supporting teams business wide to enhance and develop their compliance knowledge and management of risks.
- Proven experience in risk management, compliance programme development, and governance.
- Understanding of anti-bribery, corruption, and modern slavery compliance frameworks is desirable, however training can be provided in this area.
- Excellent leadership and communication skills, with experience in chairing committees or cross-functional meetings.
- Experience of liaising with regulatory or governmental bodies together with effective senior stakeholder management.
Skills & Competencies:
- Analytical mindset with a strong attention to detail.
- Ability to manage multiple projects and stakeholders effectively.
- Strong interpersonal and negotiation skills.
- Proficiency in relevant compliance tools/frameworks and software is advantageous.
Key Performance Indicators (KPIs):
- Timely and successful completion of audits and regulatory submissions.
- Reduction in compliance risks and breaches.
- Effective implementation of compliance training and awareness programmes.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Director, Regulatory Affairs & Quality in Hounslow employer: Freightserve
Freightserve is an exceptional employer, offering a dynamic work environment in the Heathrow area where compliance and regulatory excellence are at the forefront of our operations. We prioritise employee growth through comprehensive training programmes and a strong focus on health and safety, ensuring that our team members are well-equipped to navigate the complexities of the logistics industry. Join us to be part of a collaborative culture that values integrity, promotes professional development, and supports meaningful contributions to the field of compliance and quality assurance.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Regulatory Affairs & Quality in Hounslow
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Freightserve looking for candidates who are engaged and informed.
We think you need these skills to ace Director, Regulatory Affairs & Quality in Hounslow
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Freightserve. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Freightserve
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Freightserve’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
