At a Glance
- Tasks: Coordinate global shipments and provide top-notch customer service in a fast-paced environment.
- Company: Join a well-established niche Freight Forwarder with a growing reputation.
- Benefits: Enjoy bonuses, career progression, and flexible on-call options.
- Other info: Dynamic role with opportunities for growth in a thriving industry.
- Why this job: Make an impact in the logistics world while developing valuable skills.
- Qualifications: Experience in imports/exports and excellent customer service skills required.
The predicted salary is between 31500 - 38500 £ per year.
Freightserve recruitment are looking for a Freight Forwarder for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier.
Duties:
- Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier)
- Managing bookings, collections, transport, and liaising with overseas agents/customers
- Preparing and processing shipping documentation
- Submitting import export customs entries
- Building strong relationships with customers, suppliers, and partners to deliver excellent service
- Providing quotations, pricing jobs, and raising invoices accurately
- Handling multiple shipments simultaneously and communicating effectively at all times
Experience Needed:
- Imports or exports (or both) within the freight forwarding industry
- Excellent customer service skills with a professional telephone manner
- Highly organised, detail-oriented, and able to work to strict deadlines
- Ability to thrive in a fast-paced, time-critical environment
Benefits:
- Annual and Performance bonuses
- Additional payments (on call once trained)
- Career progression opportunities within a growing business
Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Freight Forwarding Clerk employer: Freightserve
Freightserve is an excellent employer, offering a dynamic work environment at our Head Office near London Heathrow, where innovation and collaboration thrive. We prioritise employee growth through continuous learning opportunities and a supportive culture that values creativity and technical expertise. Join us to be part of a forward-thinking team dedicated to enhancing digital operations in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarding Clerk
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Freightserve and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Freightserve!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Freightserve keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Freight Forwarding Clerk
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Freightserve:This is your chance to really connect with the team at Freightserve. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Freightserve
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Freightserve.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Freightserve that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Freightserve. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
