At a Glance
- Tasks: Coordinate AOG shipments and manage collections and deliveries efficiently.
- Company: Well-established Freight Forwarder based in the Heathrow area.
- Benefits: Monday to Friday hours, competitive pay, and a dynamic work environment.
- Other info: Great opportunity for career growth in a reputable company.
- Why this job: Join a fast-growing agency and make an impact in the freight industry.
- Qualifications: Air export experience and top-notch customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Freightserve recruitment are looking for a Export AOG Operator to work Monday - Friday 12pm - 9pm for a well-established Freight Forwarder. The company is based in the Heathrow area.
Daily Duties:
- Coordinate AOG shipments (Airfreight).
- Respond to emails and manage collections and deliveries efficiently.
- Complete MAWB and HAWB's.
- Monitor shipments.
- Processing customs entries.
- Dealing with large Key Accounts.
- Liaise with Airlines, Handling Agents and Transporters.
Skills Required:
- Air Export experience
- Customer Service (highest level)
Working hours are Monday - Friday 12pm - 9pm.
Export Operator 12pm - 9pm employer: Freightserve
Freightserve is an exceptional employer, offering a dynamic work environment in the heart of the Heathrow area. With a strong focus on employee growth and development, we provide comprehensive training and support for our team members, ensuring they thrive in their roles. Our commitment to excellence in customer service and teamwork fosters a collaborative culture, making Freightserve a rewarding place to build a career in the freight forwarding industry.
StudySmarter Expert Advice🤫
We think this is how you could land Export Operator 12pm - 9pm
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your air export knowledge. Be ready to discuss your experience with AOG shipments and customs entries. Show them you know your stuff and are passionate about the role!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what they want in an Export Operator.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to get noticed by recruiters who are looking for top talent in the freight industry.
We think you need these skills to ace Export Operator 12pm - 9pm
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your Air Export experience and customer service skills. We want to see how your background fits with the Export AOG Operator role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Mention your experience with AOG shipments and how you can contribute to our team at Freightserve.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in the fast-paced world of freight forwarding!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Freightserve
✨Know Your AOG Inside Out
Make sure you brush up on your knowledge of AOG (Aircraft on Ground) shipments. Understand the urgency and specific requirements involved in airfreight operations, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided top-notch customer service in previous roles. Think about situations where you went above and beyond for a client, especially in high-pressure scenarios, as this is crucial for dealing with large key accounts.
✨Familiarise Yourself with MAWB and HAWB
Get comfortable with the terms MAWB (Master Air Waybill) and HAWB (House Air Waybill). Be ready to discuss how you've handled these documents in the past, as well as any challenges you faced and how you overcame them.
✨Research the Company and Industry
Take some time to learn about the company and its position in the freight forwarding industry. Understanding their values and recent developments will help you tailor your answers and demonstrate your genuine interest in the role.
