At a Glance
- Tasks: Manage imports and exports, ensuring timely delivery and excellent customer service.
- Company: Established Freight Forwarder in Feltham with a dynamic operations team.
- Benefits: Competitive salary, hands-on experience, and opportunities for career growth.
- Other info: Fast-paced environment with a focus on teamwork and customer relationships.
- Why this job: Be a key player in global logistics and make a real impact on client satisfaction.
- Qualifications: Strong communication skills and ability to handle multiple shipments.
The predicted salary is between 30000 - 40000 £ per year.
Freightserve recruitment are looking for a Freight Operations Co-ordinator for a busy well-established Freight Forwarder based in the Feltham, Middlesex area.
The role is extremely varied, and you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging worldwide solutions by the appropriate method to suit the client’s requirement i.e. air, road, sea and courier. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time.
Duties:
- Working to strict deadlines to co-ordinate Worldwide multimodal imports exports with end to end responsibility (including collections, transport bookings, liaising with overseas agents/ customers).
- Airline booking and processing relevant import/ export documentation including AWB’s, CMR’s and BOL’s.
- Submitting Import Export Customs entries.
- Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients to always deliver excellent customer service.
- Quotations, pricing and invoicing clients.
- Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone.
Export / Import Operator employer: Freightserve
As a leading Freight Forwarder in Feltham, we pride ourselves on fostering a dynamic and supportive work environment where every team member plays a crucial role in delivering exceptional service. Our commitment to employee development is evident through ongoing training opportunities and a culture that encourages collaboration and innovation, making us an ideal employer for those seeking a rewarding career in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Export / Import Operator
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of import/export regulations and logistics processes. Show them you’re not just a candidate, but someone who’s genuinely passionate about the industry.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows initiative and keeps you on their radar. Plus, it gives you a chance to express your enthusiasm for the role.
✨Tip Number 4
Check out our website for job listings tailored to your skills. We’ve got loads of opportunities that could be perfect for you, so don’t miss out on applying directly through us!
We think you need these skills to ace Export / Import Operator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Export / Import Operator role. Highlight your experience with freight operations, customs documentation, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the freight industry and how your background makes you a perfect fit for the role. We love seeing enthusiasm and a personal touch!
Showcase Your Communication Skills:Since the role involves liaising with clients and agents, make sure to demonstrate your communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to know you can handle those conversations with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Freightserve
✨Know Your Freight Basics
Before the interview, brush up on your knowledge of freight operations, including air, road, sea, and courier methods. Understanding the terminology and processes involved in import/export will show that you're serious about the role and ready to hit the ground running.
✨Demonstrate Your Multitasking Skills
Since the job involves handling multiple shipments simultaneously, prepare examples from your past experiences where you successfully managed several tasks at once. This will help illustrate your ability to work under pressure and meet strict deadlines.
✨Build Rapport with the Interviewer
Freight operations rely heavily on relationships. During the interview, focus on building a connection with the interviewer. Show enthusiasm for the role and express your eagerness to collaborate with clients and agents to deliver excellent service.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to freight forwarding. Think about how you would handle issues like delays or documentation errors. Practising these responses will help you feel more confident and demonstrate your problem-solving skills.
