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- Tasks: Manage AOG shipments and complete export documentation with precision.
- Company: Join a leading Freight Forwarder with a stellar reputation in the industry.
- Benefits: Enjoy a 4 on 4 off work schedule, allowing for great work-life balance.
- Why this job: Be part of a dynamic team in a fast-paced environment that values customer service.
- Qualifications: Air export experience is essential; must thrive under pressure and be a team player.
- Other info: Ideal for car drivers; flexible hours from 7am to 7pm.
The predicted salary is between 30000 - 42000 £ per year.
Freightserve recruitment are looking for a Day Shift Export AOG Agent for a niche sector Freight Forwarder. The company is based in the Colnbrook, Berkshire area.
Role & Responsibilities:
- Handling all AOG shipments (Start to finish)
- Completing all Export documentation (MAWB's and HAWB's)
- Completing customs entries
- Dealing with post flights
- Liaising with Airlines and Transport companies
- Dealing with all Pre-alerts
- Quotes
Required experience:
- Air Export experience
- Must be able to work under pressure & tight deadlines
- Team player
- Customer Service (Highest level)
- Good time keeping / Attendance
- Ideally car driver
Working hours are 4 days on 4 days off 7am - 7pm.
AOG 4 on 4 off Day Operator employer: Freightserve
Contact Detail:
Freightserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AOG 4 on 4 off Day Operator
✨Tip Number 1
Familiarise yourself with the AOG (Aircraft on Ground) process and terminology. Understanding the urgency and specific requirements of AOG shipments will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the freight forwarding industry, especially those who have experience in air exports. Attend industry events or join relevant online forums to make connections that could lead to job opportunities.
✨Tip Number 3
Brush up on your customer service skills, as this role requires a high level of interaction with clients and partners. Consider role-playing scenarios to practice handling difficult situations effectively.
✨Tip Number 4
Be prepared to discuss how you manage tight deadlines and work under pressure. Have specific examples ready that demonstrate your ability to thrive in fast-paced environments, as this is crucial for the AOG role.
We think you need these skills to ace AOG 4 on 4 off Day Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant air export experience and showcases your ability to work under pressure. Use specific examples that demonstrate your skills in handling AOG shipments and completing export documentation.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Mention your customer service skills and how you can contribute to the team, especially in a fast-paced environment.
Highlight Teamwork Skills: Since the job requires being a team player, include examples in your application that illustrate your ability to collaborate effectively with others, particularly in high-pressure situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the freight forwarding industry.
How to prepare for a job interview at Freightserve
✨Know Your AOG Basics
Make sure you understand the fundamentals of Aircraft on Ground (AOG) shipments. Be prepared to discuss your experience handling such urgent and critical shipments, as well as any specific challenges you've faced in this area.
✨Familiarise Yourself with Export Documentation
Brush up on your knowledge of MAWB and HAWB documentation. The interviewer may ask you to explain the process of completing these documents, so being able to articulate this clearly will demonstrate your expertise.
✨Showcase Your Customer Service Skills
Since customer service is crucial in this role, think of examples where you've gone above and beyond for a client. Be ready to share how you handle pressure and tight deadlines while maintaining a high level of service.
✨Demonstrate Teamwork and Communication
This position requires liaising with airlines and transport companies, so be prepared to discuss your teamwork and communication skills. Share experiences where collaboration led to successful outcomes, especially under time constraints.
