At a Glance
- Tasks: Prepare and process airfreight documentation while keeping clients updated on their shipments.
- Company: Join a well-established Freight Forwarder with a strong reputation in the industry.
- Benefits: Monday to Friday hours, competitive salary, and a supportive work environment.
- Other info: Opportunity to grow within a fast-paced and dynamic freight industry.
- Why this job: Be the key contact for clients and ensure their cargo arrives safely and on time.
- Qualifications: Experience in air imports and CDS entry is essential.
The predicted salary is between 30000 - 40000 £ per year.
Freightserve recruitment are looking for an Import Air Operator for a well-established Freight Forwarder based in the Colnbrook, Berkshire area.
Duties include:
- Prepare and process all necessary documentation for importing goods via airfreight.
- Serve as the primary point of contact for clients and customers regarding imported shipments, providing them with shipment status updates, addressing inquiries and concerns and ensuring high levels of customer satisfaction.
- Monitor the movement of imported cargo from the point of origin to its final destination.
- Dealing with specialist Freight Tracking shipment statuses and providing regular updates to clients and stakeholders.
- Completing quotations.
- Liaising with Airlines, Handling Agents, Airlines and Transporters.
Required experience:
- CDS entry experience.
- Air imports (start to finish).
Working hours are Monday - Friday 9am - 5.30pm.
Air Import Operator employer: Freightserve
Freightserve is an excellent employer, offering a dynamic work environment at our Head Office near London Heathrow, where innovation and collaboration thrive. We prioritise employee growth through continuous learning opportunities and a supportive culture that values creativity and technical expertise. Join us to be part of a forward-thinking team dedicated to enhancing digital operations in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Air Import Operator
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Air Import Operator role.
✨Tip Number 2
Prepare for interviews by brushing up on your air import knowledge. Familiarise yourself with the latest regulations and processes. We want you to impress potential employers with your expertise and confidence!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We believe that a little gratitude can make you stand out from the crowd.
✨Tip Number 4
Apply through our website for the best chance of landing that job! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Air Import Operator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with air imports and CDS entry. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Air Import Operator role. Share specific examples of how you've handled client inquiries or monitored cargo movements in the past.
Showcase Your Communication Skills:As the primary point of contact for clients, strong communication is key. In your application, highlight any experiences where you’ve successfully managed client relationships or provided updates on shipments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Freightserve
✨Know Your Airfreight Basics
Make sure you brush up on your knowledge of air import processes and documentation. Familiarise yourself with terms like CDS entry and the specific requirements for importing goods via airfreight. This will show that you're not just interested in the role, but that you understand the industry.
✨Prepare for Client Interaction
Since you'll be the primary point of contact for clients, practice how you would handle common inquiries and concerns. Think about how to provide clear updates on shipment statuses and ensure customer satisfaction. Role-playing these scenarios can help you feel more confident during the interview.
✨Showcase Your Tracking Skills
Be ready to discuss your experience with freight tracking systems. Highlight any specific tools or software you've used to monitor cargo movement. This will demonstrate your ability to manage shipments effectively and keep stakeholders informed.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and its operations. Inquire about their approach to customer service or how they handle challenges in air imports. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
