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- Tasks: Join us as an Air Export Clerk, managing shipments and liaising with customers and airlines.
- Company: Freightserve is a leading Freight Forwarder with a strong reputation in the UK since 1992.
- Benefits: Enjoy free onsite parking, a company pension scheme, and uniform provided.
- Other info: Rotating shifts with one weekend every four weeks; training to Cargo Operative level provided.
- Why this job: Be part of a dynamic team in a growing industry with opportunities for further training.
- Qualifications: 3 years of experience required; must be PC literate and have a driving licence.
The predicted salary is between 30000 - 42000 £ per year.
Freightserve recruitment are looking for an Air Export Clerk for a privately owned Freight Forwarder based in the Staines-upon-Thames area.
Responsibilities include but are not limited to:
- Cutting AWB’s.
- Customs entries (Sequoia).
- Dealing with customers.
- Liaising with Warehouse Staff to ensure shipments are processed correctly.
- Preparing flight manifests/folders ready for Exports.
- Liaising with airlines to book space for airfreight (if required).
- Monitoring delivery status and tracking movements of shipments.
- Pre-alerting flights / Post flights.
Details / Requirements:
- Rotating shifts (7am-4pm, 9am-6pm & 10am-7pm) Mon-Fri.
- 1 weekend every 4 weeks (4 hours or until finished).
- 3 Years minimum experience.
- Eye for detail.
- Polite phone manner.
- Trustworthy.
- Able to work independently.
- Must be PC literate and proficient in Word & Teams with good Excel skills.
- 5 year background check + Criminal record check required.
- Training to Cargo Operative (CO) level will be provided.
- Must have Driving Licence and Own Transport due to Location (no easy access to public transport).
Benefits:
- Uniform Provided.
- Free Onsite Parking.
- Company Pension Scheme.
- Opportunities for Further Training.
Contact Detail:
Freightserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Export Clerk
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description, particularly Sequoia for customs entries. Having hands-on experience or knowledge of these tools can set you apart during the interview.
✨Tip Number 2
Brush up on your communication skills, especially your phone manner. Since you'll be dealing with customers and liaising with various teams, demonstrating a polite and professional approach can make a great impression.
✨Tip Number 3
Highlight your ability to work independently and manage your time effectively, especially given the rotating shifts. Be prepared to discuss examples from your past experience where you've successfully handled tasks autonomously.
✨Tip Number 4
Since the role requires a driving licence and own transport, ensure you mention this in conversations. Being proactive about your logistics can demonstrate your commitment to the position and ease any concerns about commuting.
We think you need these skills to ace Air Export Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in air export and freight forwarding. Emphasise your skills in customs entries, customer service, and any specific software you’ve used, such as Sequoia.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with AWBs, liaising with airlines, and your ability to work independently. Make it personal and engaging.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Word, Teams, and Excel. Mention your attention to detail and polite phone manner, as these are crucial for the role.
Prepare for Background Checks: Since a 5-year background check and criminal record check are required, be ready to provide necessary documentation. Mention your driving licence and own transport in your application to show you meet the location requirements.
How to prepare for a job interview at Freightserve
✨Know Your AWBs
Familiarise yourself with Air Waybills (AWBs) and their importance in the air export process. Be prepared to discuss your experience in cutting AWBs and how you ensure accuracy in this critical task.
✨Demonstrate Customer Service Skills
Since dealing with customers is a key responsibility, think of examples where you've provided excellent customer service. Highlight your polite phone manner and how you handle inquiries or issues effectively.
✨Showcase Your Technical Proficiency
Make sure to mention your proficiency in Word, Teams, and Excel during the interview. You might be asked about specific tasks you've completed using these tools, so have some examples ready.
✨Discuss Your Experience with Customs Entries
Customs entries are a significant part of the role. Be prepared to talk about your experience with customs processes, particularly with Sequoia, and how you ensure compliance and accuracy in your submissions.