At a Glance
- Tasks: Manage export seafreight shipments from start to finish, ensuring timely delivery.
- Company: Well-established Freight Forwarder with a strong reputation in the industry.
- Benefits: Monday to Friday hours, dynamic work environment, and opportunities for growth.
- Other info: Fast-growing agency with a focus on customer service and teamwork.
- Why this job: Join a key operations team and make a real impact in logistics.
- Qualifications: Experience in Oceanfreight and excellent communication skills required.
Freightserve recruitment are looking for a Export Seafreight Operator for a busy well-established Freight Forwarder based in the Colnbrook, Berkshire area.
Job Role:
The role is extremely varied, and you will become a key member of an operations team, actively involved in managing export seafreight shipments from start to finish. You will be hands on with every aspect of Export seafreight forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time.
Duties:
- Working to strict deadlines to co-ordinate export seafreight with end to end responsibility (including collections, bookings, liaising with overseas offices/customers).
- Seafreight booking and processing relevant documentation including BOLs.
- Liaising effectively and building close relationships with our supply chain.
- Quotations.
- Invoicing clients.
- Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone.
Required Experience:
- Experience in Oceanfreight.
- Customer service - excellent telephone manner and communication skills.
- Computer literate with Microsoft Word/Excel/Outlook.
- Highly organised with a systematic approach and detail orientated.
Working hours are Monday - Friday 9-5.30pm.
Seafreight Export Operator employer: Freightserve recruitment
Freightserve is an exceptional employer, offering a dynamic work environment in the heart of Colnbrook, Berkshire. With a strong focus on employee development and a commitment to providing top-notch service, team members enjoy a collaborative culture that fosters growth and innovation. The company values its staff, ensuring they are well-equipped to manage diverse export seafreight operations while building lasting relationships within the supply chain.
StudySmarter Expert Advice🤫
We think this is how you could land Seafreight Export Operator
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry, especially those who work at Freightserve or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! When you get the chance to speak with recruiters or during interviews, highlight your experience in ocean freight and customer service. Use specific examples to demonstrate how you've handled multiple shipments and tight deadlines.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly through us. This shows initiative and can set you apart from other candidates.
✨Tip Number 4
Follow up! After interviews or networking events, send a quick thank-you email. It’s a simple way to remind them of your enthusiasm for the role and keep you fresh in their minds.
We think you need these skills to ace Seafreight Export Operator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in ocean freight and customer service. We want to see how your skills match the role of a Seafreight Export Operator, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the freight forwarding industry and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills:Since this role involves liaising with customers and overseas offices, make sure your written application reflects your excellent communication skills. We appreciate clarity and professionalism, so proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!
How to prepare for a job interview at Freightserve recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of ocean freight and the export seafreight process. Familiarise yourself with key terms like BOLs and the documentation involved. This will show that you're not just interested in the role, but that you understand it too!
✨Show Off Your Customer Service Skills
Since this role involves liaising with customers and building relationships, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a client.
✨Demonstrate Your Organisational Skills
The job requires handling multiple shipments simultaneously, so be prepared to discuss how you stay organised under pressure. You might want to mention any tools or methods you use to keep track of tasks and deadlines.
✨Practice Your Communication
As you'll be communicating via email and phone, practice articulating your thoughts clearly and confidently. Consider doing a mock interview with a friend to refine your responses and ensure you come across as professional and approachable.
