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- Tasks: Join our team as a Junior Import Freight Clerk, handling documents and ensuring smooth operations.
- Company: Freightserve is a leading Freight Forwarder with a strong reputation in the UK since 1992.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a fast-growing company that values efficiency and teamwork while making an impact.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Located in Manchester, this role offers a chance to work in a vibrant industry.
Freightserve recruitment are looking for a Junior Import Freight Clerk for a major Freight Forwarder. The company is based in the Manchester, M17 area. If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
PRINCIPAL PURPOSE(S) OF THE ROLE:
Reporting to the Department Managers, the Import Team holds responsibility for the day-to-day processing of documents, costing and billing activities for specific accounts. The role involves compliance to both Internal & client specific SOPs designed to ensure that agreed service standards and financial compliance are maintained to the highest level on a consistent basis.
Operational
- Use of Internal Freight Management Systems, Microsoft Packages (Word/Excel/Outlook) & Telephone
- Validation & Maintenance of FMS data
- On time invoicing
- Accurately maintain shipment data/status into Internal Freight Management Systems
- Handling of documents, and upload to appropriate system
- Maintain documentation of internal processes & SOPs
- Internal & External communication to notify of any changes to key data/status
- Review of Exception reports to ensure common data issues/errors are identified & resolved
- Monitor & maintain filing system
- Assist Import department with administration duties
- Prioritising of Work load in accordance of deadlines & SOP
- Cover for other teams during busy/holiday periods, including collection, delivery of documents
- Supporting the Branch Managers to introduce measures to improve operational efficiency
Customer Service
- Query Resolution - to resolve any operational queries from both internal & external departments in a timely & efficient manner
- Ensure Accurate data entry with adjustments made in a timely manner
- Reviewing SOPs on an ongoing basis to ensure compliance.
- Reviewing internal operational procedures on an ongoing basis to ensure compliance.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment.
Junior Import Freight Clerk employer: Freightserve recruitment
Contact Detail:
Freightserve recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Import Freight Clerk
✨Tip Number 1
Familiarise yourself with the specific freight management systems mentioned in the job description. If you have experience with similar software, be ready to discuss how that knowledge can transfer to this role.
✨Tip Number 2
Brush up on your Microsoft Excel skills, as data entry and management are crucial for this position. Consider creating a few sample spreadsheets to demonstrate your proficiency during any interviews.
✨Tip Number 3
Understand the importance of compliance with internal and client-specific SOPs. Be prepared to share examples of how you've adhered to procedures in past roles or how you would approach this in the new position.
✨Tip Number 4
Highlight your customer service skills, especially in resolving queries efficiently. Think of specific instances where you successfully handled operational issues, as this will show your capability to thrive in a fast-paced environment.
We think you need these skills to ace Junior Import Freight Clerk
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Junior Import Freight Clerk. Familiarise yourself with the key tasks mentioned in the job description, such as document processing, invoicing, and compliance with SOPs.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your proficiency in Microsoft Office, attention to detail, and any previous experience in freight or logistics.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Junior Import Freight Clerk position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Freightserve recruitment
✨Know Your Freight Basics
Make sure you brush up on your knowledge of freight forwarding and import processes. Understanding key terms and procedures will show that you're serious about the role and can hit the ground running.
✨Familiarise Yourself with Software
Since the job involves using Internal Freight Management Systems and Microsoft packages, it’s a good idea to get comfortable with these tools. If you have experience with similar software, be ready to discuss it during the interview.
✨Demonstrate Attention to Detail
The role requires accurate data entry and document handling. Be prepared to give examples from your past experiences where your attention to detail made a difference in your work.
✨Prepare for Customer Service Scenarios
As customer service is a key part of the role, think of examples where you've successfully resolved queries or improved customer satisfaction. This will highlight your ability to handle operational queries effectively.
