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- Tasks: Support HR processes, manage recruitment, and provide advice on policies and procedures.
- Company: Join Freightserve, a dynamic freight forwarder based at Heathrow, focused on continuous improvement.
- Benefits: Enjoy 25 days holiday, performance bonuses, free parking, and private health insurance.
- Why this job: Be part of a supportive team, develop your HR skills, and make a real impact.
- Qualifications: 2-5 years HR experience, knowledge of UK employment law, and strong Microsoft Office skills.
- Other info: Must have a full UK driving licence and be ready to work across multiple sites.
Freightserve are looking to recruit a HR Advisor for a Heathrow based Freight Forwarder.
Purpose of the role: To work alongside HR Manager to provide high quality HR services to the group of companies with a focus on continuous improvement and robust administration. The HR Advisor will proactively deal with all first line queries, advising team members and managers on HR process and policies. Signposting to appropriate policies and escalating issues to the HR Manager when appropriate.
- Responsible for HR Administration and data management on HR information system
- Support the development and implementation of HR and People strategies
- Form and maintain strong working relationships across the companies
- Assist and advise managers/supervisors on HR policy, procedure and best practice
- Provide all round HR Generalist support on projects and day to day HR advice and support including; administration of payroll adjustments, recruitment and selection, policies/procedures, disciplinary & grievances, salary & contracts, training & development, driving performance reviews and any other HR related projects/issues
Recruitment
- To manage the end-to-end recruitment. Post job ads, screen and shortlist candidates, produce interview agendas, attend and arrange interviews
- Manage relationship with preferred supplier recruitment agencies
- Work with hiring managers on job descriptions and pre-interview screening call requirements
- Apply for DBS check for new candidates and provide references in a clear format for CAA background screening
- Ensure all relevant documentation is received as necessary on or before 1st day of employment
- Devise recruitment strategies to recruit hard to fill roles
HR Administration
- Write and quality check communications with employees using the principles of think, feel & do
- Continuously improve all company documents and processes and work with wider teams to facilitate improvements
- Produce employment letters for promotions, change in roles, disciplinary process, grievance, absence management, and tailor each communication
- Produce employment contracts offer letters and supporting documents using company templates
- Keep the HR system up to date and organised
- Provide administrative support for all employee benefits
- Produce accurate reports on key HR metrics such as headcount, gender diversity, new hires, leavers, turnover rate, retention rate, absences & update Org Charts
- Record detailed reports for all payroll adjustments for all employees
- Coordinate training and HR initiatives
- Support HR Manager in performance assessment process every 6 months
- Administration of parental leave, Maternity, Paternity, shared parental leave & flexible work requests
Employee relations
- Provide HR support and advice to our managers / supervisors on employee relations (Disciplinary and grievances) and keep up to date with UK employment law
- Produce supporting documents for employee relations, investigation meeting notes, invite letters and outcome letters
- Act as HR presence and notetaker in investigation meetings and disciplinary hearings
Knowledge
- Knowledge of UK employment law and employment best practices. Keeping up to date with updates
- Intermediate/advanced knowledge of Microsoft Office; including Excel, PowerPoint, Outlook, Word, and Teams
- High level of accuracy and numeracy, produce reports with key HR metrics
- Understanding of Health & Safety regulations
Experience
- 2-5 years’ experience as an HR Advisor, experience advising on employee relations, process and policies
- Administrative experience ideally gained in a Human Resources role
- Experience in end-to-end recruitment
- Experience of drafting and responding to routine HR queries and correspondence
- Experience drafting employment contracts using company templates
Essential
- Experience in administrating HRIS system
- Strong interest and enthusiasm for HR
- Hold a full UK Driving licence ability to work from several sites
- Experience of leave management systems who’s off and who’s office
Benefits
- 25 days per annum (plus 8 national holidays)
- Additional discretionary leave given over Christmas period
- Annual Salary Reviews & Performance Bonuses
- Discretionary bonuses are awarded based on company and individual performance
- Free Parking; car park provided free for staff on a first-come-first served basis
- On-the-job training and career development opportunities
- Private Health Insurance, after qualifying period
Please only apply if you have the necessary experience as only people with the correct experience will be contacted.
HR Advisor employer: Freightserve recruitment
Contact Detail:
Freightserve recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Advisor
✨Tip Number 1
Familiarise yourself with UK employment law and best practices, as this role requires a solid understanding of these areas. Being able to discuss recent changes or trends in employment law during your interview will demonstrate your commitment and knowledge.
✨Tip Number 2
Highlight your experience with HRIS systems, as managing data is a key part of the HR Advisor role. Be prepared to discuss specific examples of how you've used these systems to improve HR processes or reporting in your previous roles.
✨Tip Number 3
Showcase your interpersonal skills by preparing examples of how you've built strong relationships with colleagues and managers in past positions. This will be crucial for the collaborative nature of the HR Advisor role at Freightserve.
✨Tip Number 4
Be ready to discuss your approach to recruitment strategies, especially for hard-to-fill roles. Think of innovative methods you've used in the past and how you can apply them to enhance the recruitment process at Freightserve.
We think you need these skills to ace HR Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an HR Advisor. Focus on your administrative skills, knowledge of UK employment law, and any specific achievements in recruitment or employee relations.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your ability to provide high-quality HR services and your experience with HR administration and data management.
Showcase Your Knowledge: In your application, demonstrate your understanding of HR policies and best practices. Mention any specific experiences where you successfully advised managers or improved HR processes.
Highlight Relevant Skills: Include specific skills that are essential for the role, such as proficiency in Microsoft Office, experience with HRIS systems, and your ability to produce accurate reports on HR metrics. This will show that you meet the essential criteria.
How to prepare for a job interview at Freightserve recruitment
✨Know Your HR Basics
Make sure you brush up on UK employment law and HR best practices. Being able to discuss these topics confidently will show that you're well-prepared and knowledgeable about the field.
✨Demonstrate Your Administrative Skills
Since the role involves a lot of HR administration, be ready to talk about your experience with HRIS systems and how you've managed data in previous roles. Highlight any specific tools or software you've used.
✨Showcase Your Recruitment Experience
Prepare examples of your end-to-end recruitment experience. Discuss how you've posted job ads, screened candidates, and worked with hiring managers to fill roles effectively.
✨Build Rapport with Interviewers
Freightserve values strong working relationships, so make an effort to connect with your interviewers. Be personable and engage them in conversation to demonstrate your ability to form relationships across teams.
