Freightserve recruitment is seeking a Customer Service Manager for a well-established Freight / Courier company in the Heathrow area. This role offers a remote, hybrid working arrangement with office-based duties where required.
You will coach Shift Leaders, manage customer service teams, monitor KPIs, and drive improvements across shifts and locations. A DBS check is required, and a strong background in logistics-focused customer support is essential.
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Customer Service Manager – Remote/Hybrid Logistics Leader in Hounslow employer: Freightserve recruitment
Freightserve is an exceptional employer, offering a dynamic work environment in the heart of Feltham, Middlesex, where no two days are the same. With a strong focus on employee growth and development, we foster a culture of collaboration and innovation, ensuring that our team members are empowered to drive positive change while maintaining the highest service standards. Join us and be part of a well-established Freight Forwarder that values relationships, creativity, and a commitment to excellence.
