At a Glance
- Tasks: Manage import shipments, complete customs entries, and liaise with customers daily.
- Company: Join a leading Freight Forwarder with a strong reputation in the industry.
- Benefits: Enjoy a unique 4 days on, 4 days off schedule for work-life balance.
- Other info: Fast-growing agency with excellent career opportunities in the freight sector.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Experience in customs entries and strong customer service abilities required.
Freightserve recruitment are looking for an Import Operator for a major Freight Forwarder based in the Heathrow area.
Responsibilities:
- Pre-Alerts
- Completing Import Customs entries
- Origin management
- Transport Deliveries
- Internal / external communication
- Liaising with Customers through Email and Telephone
- Job costing and Invoicing
- Updating system
- Managing High Volume of import shipments
- Assist customer with their Supply Chain
- Managing Information Flow between Systems
- Manage Origin Offices
Skills required:
- Proactively action duties on a daily basis, supporting the team during times of absence or holidays
- Customer Service
- Able to process different types of customs entries
- Accuracy
- Able to handle multiple customers & clearances each day
- Financial Awareness
- Able to work using their own initiative
- Manage customer issues and the ability to deal with minor issues, disputes, or complaints
- Outstanding Customer Service
Working hours are 4 days on 4 days off 7am - 7pm.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Import 4 days on 4 days off in Heathrow employer: Freightserve recruitment
Freightserve is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a unique 4 days on, 4 days off schedule, employees enjoy a balanced lifestyle while being part of a leading Freight Forwarder in the Heathrow area, known for its commitment to outstanding customer service and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Import 4 days on 4 days off in Heathrow
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your customs knowledge and customer service skills. Be ready to share examples of how you've handled high volumes of shipments or resolved customer issues in the past.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight how you manage information flow and keep track of multiple customers. This will demonstrate your ability to handle the fast-paced environment of freight operations.
✨Tip Number 4
Don't forget to apply through our website! We’re always on the lookout for passionate individuals who want to join the freight forwarding scene. Your next opportunity could be just a click away!
We think you need these skills to ace Import 4 days on 4 days off in Heathrow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in import operations and customs entries. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service abilities and any experience with high-volume shipments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Import Operator role. Share specific examples of how you've managed customer issues or handled multiple clearances, and let your personality come through.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially when it comes to your experience and skills. Avoid jargon unless it’s relevant to the freight industry!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV and cover letter in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Freightserve recruitment
✨Know Your Customs Inside Out
Make sure you brush up on your knowledge of customs entries and regulations. Being able to discuss specific types of customs processes confidently will show that you're serious about the role and understand the industry's ins and outs.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer issues in the past. Highlight your ability to manage disputes or complaints effectively, as outstanding customer service is key in this role. Think of scenarios where you turned a negative experience into a positive one.
✨Demonstrate Your Proactivity
Freight operations can be fast-paced, so be ready to discuss how you take initiative. Share instances where you've proactively supported your team or managed high volumes of shipments, especially during busy periods or staff absences.
✨Familiarise Yourself with the Company
Research the major Freight Forwarder you'll be interviewing with. Understanding their values, services, and reputation in the industry will help you tailor your responses and show that you're genuinely interested in being part of their team.
