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For Companies At a Glance
- Tasks: Join our team to manage global shipments from start to finish.
- Company: Freightserve is a leading UK Freight Forwarder with a strong reputation since 1992.
- Benefits: Enjoy a dynamic work environment and the chance to grow your career in logistics.
- Why this job: Be part of a vibrant team, delivering top-notch service and making an impact in global trade.
- Qualifications: Experience in imports or exports, excellent communication skills, and computer literacy required.
- Other info: This role offers hands-on experience in a fast-paced industry with growth opportunities.
Freightserve recruitment are looking for a Freight Forwarder for a busy privately owned Freight Forwarder that is looking to expand their operation. The company is based in the Heathrow area.
The role is extremely varied, and you will become a key member of an operations team, actively involved in managing imports and export shipments from start to finish. You will be responsible for arranging worldwide solutions by the appropriate method to suit the client’s requirement i.e. air, road, sea and courier. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time.
Duties:
- Working to strict deadlines to co-ordinate Worldwide multimodal imports & exports with end to end responsibility (including collections, transport bookings, liaising with overseas agents/ customers).
- Airline booking and processing relevant import/ export documentation including AWB’s, CMR’s and BOL’s.
- Submitting Import & Export Customs entries.
- Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients to always deliver excellent customer service.
- Quotations, pricing and invoicing clients.
- Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone.
Required Experience:
- Experience in a start to finish role in either imports or exports.
- Customs entry experience (imports or exports).
- Customer service - excellent telephone manner and communication skills.
- Computer literate with Microsoft Word/Excel/ Outlook.
- Highly organised with a systematic approach and detail orientated.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Freight Forwarder employer: Freightserve recruitment
Contact Detail:
Freightserve recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Familiarise yourself with the key players in the freight forwarding industry, especially those based around Heathrow. Networking with professionals in this area can provide valuable insights and potentially lead to job opportunities.
✨Tip Number 2
Gain a solid understanding of the various modes of transport used in freight forwarding. Being knowledgeable about air, road, sea, and courier services will make you a more attractive candidate and show your commitment to the role.
✨Tip Number 3
Brush up on your customs entry knowledge. Understanding the documentation and processes involved in imports and exports will set you apart from other candidates and demonstrate your readiness for the role.
✨Tip Number 4
Practice your communication skills, both written and verbal. Since the role requires liaising with clients and agents, being able to convey information clearly and professionally is crucial for success in this position.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in freight forwarding, particularly in managing imports and exports. Emphasise your ability to handle customs entries and your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the freight industry and your understanding of the role. Mention specific experiences that demonstrate your ability to work under strict deadlines and manage multiple shipments.
Highlight Relevant Skills: In your application, clearly outline your computer literacy with Microsoft Word, Excel, and Outlook. Also, mention your organisational skills and attention to detail, as these are crucial for the role.
Showcase Communication Abilities: Since the role requires excellent communication skills, provide examples of how you've effectively liaised with clients and agents in previous positions. This will help demonstrate your fit for the customer service aspect of the job.
How to prepare for a job interview at Freightserve recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding, including the different modes of transport (air, road, sea) and relevant documentation like AWBs and BOLs. This knowledge will show your potential employer that you're serious about the role.
✨Demonstrate Customer Service Skills
Since the job involves liaising with clients and ensuring excellent service, be prepared to discuss your previous customer service experiences. Share specific examples where you went above and beyond to meet a client's needs.
✨Showcase Your Organisational Skills
The role requires handling multiple shipments simultaneously, so highlight your organisational abilities. Discuss any tools or methods you use to stay organised and manage your time effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations in freight forwarding. Think about challenges you've faced in the past and how you resolved them, as this will demonstrate your problem-solving skills.
