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- Tasks: Coordinate global shipments and ensure top-notch customer service from start to finish.
- Company: Join a leading Freight Forwarder with a strong reputation in the industry.
- Benefits: Competitive pay, paid on-call weekends, and a day off after on-call duty.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in imports/exports and excellent communication skills required.
- Other info: Fast-growing agency with great career advancement opportunities.
Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service.
The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Y
Duties:-
* Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier)
* Managing bookings, collections, transport, and liaising with overseas agents/customers
* Preparing and processing shipping documentation
* Submitting import & export customs entries
* Building strong relationships with customers, suppliers, and partners to deliver excellent service
* Providing quotations, pricing jobs, and raising invoices accurately
* Handling multiple shipments simultaneously and communicating effectively at all times
Experience Needed:-
* Imports or exports (or both) within the freight forwarding industry
* Excellent customer service skills with a professional telephone manner
* Highly organised, detail-oriented, and able to work to strict deadlines
* Ability to thrive in a fast-paced, time-critical environment
Benefits:-
* Annual and Performance bonuses
* Additional payments (on call once trained)
xiskglj * Career progression opportunities within a growing business
Hours are Monday to Friday 9am – 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) – paid as overtime and also have the Monday off
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
Freight Coordinator employer: Freightserve recruitment
Contact Detail:
Freightserve recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Coordinator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the freight industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections we make, the better our chances of landing that Freight Coordinator role.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by role-playing common questions related to freight operations. We can even set up mock interviews with friends or family to boost our confidence and refine our answers.
✨Tip Number 3
Show off your skills! Create a portfolio that highlights your experience with customs entries, customer service, and any relevant software. This will give potential employers a clear picture of what we bring to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won’t find anywhere else. Let’s get that Freight Coordinator position together!
We think you need these skills to ace Freight Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Coordinator role. Highlight your experience with imports and exports, and don’t forget to mention any customs entry experience you have. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the freight industry and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves liaising with clients and agents, make sure your written application showcases your excellent communication skills. Use clear and professional language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Freightserve recruitment
✨Know Your Freight Basics
Before the interview, brush up on your knowledge of freight operations, including imports and exports. Familiarise yourself with key terms like AWB, CMR, and BOL, as well as the different modes of transport. This will show that you’re serious about the role and understand the industry.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to discuss your customer service experience. Think of specific examples where you’ve gone above and beyond for a client or resolved a tricky situation. This will demonstrate your ability to build relationships and deliver excellent service.
✨Demonstrate Organisational Skills
The job requires handling multiple shipments simultaneously, so highlight your organisational skills during the interview. Share examples of how you manage your time and prioritise tasks effectively. You could even mention any tools or methods you use to stay organised.
✨Prepare Questions About the Role
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or specific challenges the operations team faces. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
