At a Glance
- Tasks: Coordinate global shipments and provide top-notch customer service in a fast-paced environment.
- Company: Join a leading niche Freight Forwarder with a strong reputation in the industry.
- Benefits: Enjoy bonuses, career progression, and flexible on-call opportunities from home.
- Other info: Dynamic role with opportunities for growth in a thriving business.
- Why this job: Make an impact by ensuring valuable cargo reaches its destination while building strong relationships.
- Qualifications: Experience in freight forwarding and excellent customer service skills are essential.
Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier.
Duties:
- Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier)
- Managing bookings, collections, transport, and liaising with overseas agents/customers
- Preparing and processing shipping documentation
- Submitting import & export customs entries
- Building strong relationships with customers, suppliers, and partners to deliver excellent service
- Providing quotations, pricing jobs, and raising invoices accurately
- Handling multiple shipments simultaneously and communicating effectively at all times
Experience Needed:
- Imports or exports (or both) within the freight forwarding industry
- Excellent customer service skills with a professional telephone manner
- Highly organised, detail-oriented, and able to work to strict deadlines
- Ability to thrive in a fast-paced, time-critical environment
Benefits:
- Annual and Performance bonuses
- Additional payments (on call once trained)
- Career progression opportunities within a growing business
Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Logistics Agent in Feltham employer: Freightserve recruitment
Freightserve is an exceptional employer, offering a dynamic work environment in the heart of Feltham, Middlesex, where employees can thrive in the fast-paced freight forwarding industry. With a strong focus on career progression, competitive annual and performance bonuses, and a supportive culture that values excellent customer service, Freightserve empowers its team to build meaningful relationships with clients and partners while managing diverse multimodal shipments. Join us to be part of a growing business that prioritises employee development and rewards dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Agent in Feltham
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and freight forwarding industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and understanding their services. Be ready to discuss how your experience with imports and exports can benefit them. Show off your customer service skills and how you can build strong relationships!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in managing bookings and handling multiple shipments. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don't forget to apply through our website! We’re always on the lookout for talented individuals like you. Keep an eye on our listings and submit your application directly for the best chance at landing that dream job in logistics!
We think you need these skills to ace Logistics Agent in Feltham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Logistics Agent role. Highlight your experience in imports and exports, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the freight forwarding industry and how your skills align with the job description. We love seeing enthusiasm and a personal touch!
Showcase Your Organisational Skills:Since the role requires being highly organised and detail-oriented, make sure to mention any relevant experiences that demonstrate these skills. We need someone who can handle multiple shipments without breaking a sweat!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board as a potential Logistics Agent!
How to prepare for a job interview at Freightserve recruitment
✨Know Your Freight Basics
Before the interview, brush up on your knowledge of airfreight, roadfreight, seafreight, and courier services. Understanding the logistics process from start to finish will show that you're serious about the role and can handle the responsibilities.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved issues or built strong relationships with clients, as this is crucial for the Logistics Agent position.
✨Demonstrate Organisational Skills
Since the job requires managing multiple shipments simultaneously, be ready to discuss how you stay organised under pressure. Share techniques you use to prioritise tasks and meet deadlines, which will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company’s operations or future growth plans. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
