At a Glance
- Tasks: Manage air import shipments from start to finish and ensure smooth customs clearance.
- Company: Join a leading Freight Forwarder with a stellar reputation in the industry.
- Benefits: Flexible working hours, potential for remote work, and a supportive team environment.
- Other info: Enjoy a dynamic workplace with opportunities for growth in the freight industry.
- Why this job: Be the key contact for clients and make a real difference in their shipping experience.
- Qualifications: Experience with CDS entries and a solid background in air imports required.
Freightserve recruitment are looking for two Import Air Operators for a major Freight Forwarder based in the Heathrow area.
Duties:
- Dealing with all Air Import shipments from start to finish
- Prepare and process all necessary documentation for importing goods via airfreight.
- Processing CDS customs entries on Cargowise
- Dealing with various commodities
- Coordinate with customs authorities to ensure timely and accurate customs clearance of imported goods, including classification and compliance with import regulations and duties.
- Serve as the primary point of contact for clients and customers regarding imported shipments, providing them with shipment status updates, addressing inquiries and concerns and ensuring high levels of customer satisfaction.
- Monitor the movement of imported freight from the point of origin to its final destination, tracking shipment statuses and providing regular updates to clients and stakeholders.
- Complete all quotations
- Invoicing shipments
Required experience:
- CDS entry Experience
- Air imports (start to finish)
- Full 5 year checkable work history and DBS
Working hours are based on a Monday - Friday basis (9 hours shifts), hours are negotiable. Company can offer some WFH once fully trained.
Air Import Operators in Feltham employer: Freightserve recruitment
Freightserve is an exceptional employer, offering a dynamic work environment in the heart of the Heathrow area, where Air Import Operators can thrive. With a strong focus on employee growth and development, we provide comprehensive training and flexible working options, including the opportunity to work from home once fully trained. Our commitment to fostering a supportive culture ensures that every team member feels valued and empowered to deliver outstanding service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Air Import Operators in Feltham
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of air imports and customs regulations. We recommend practising common interview questions and having examples ready that showcase your experience with CDS entries and customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what employers want to see.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Air Import Operators in Feltham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with air imports and customs entries. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Air Import Operator role. Share specific examples of your past work that relate to the duties listed in the job description.
Showcase Your Customer Service Skills:Since you'll be the main point of contact for clients, it's crucial to highlight your customer service experience. We love candidates who can demonstrate their ability to keep clients informed and satisfied throughout the import process.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Freightserve recruitment
✨Know Your Air Import Processes
Make sure you brush up on the entire air import process from start to finish. Be ready to discuss your experience with preparing and processing documentation, as well as handling customs entries on Cargowise. This will show that you understand the role and can hit the ground running.
✨Familiarise Yourself with Customs Regulations
Since you'll be coordinating with customs authorities, it's crucial to have a solid grasp of import regulations and duties. Research common compliance issues and be prepared to discuss how you've navigated these in past roles. This will demonstrate your expertise and commitment to accuracy.
✨Client Communication is Key
As the primary point of contact for clients, effective communication is essential. Think of examples where you've successfully managed client inquiries or concerns, and be ready to share how you ensured high levels of customer satisfaction. This will highlight your interpersonal skills and customer service focus.
✨Showcase Your Tracking Skills
Monitoring the movement of imported freight is a big part of the job. Be prepared to talk about your experience with tracking shipments and providing updates. If you have specific tools or methods you’ve used, mention those to illustrate your proactive approach to keeping stakeholders informed.
