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- Tasks: Coordinate global shipments and provide top-notch customer service.
- Company: Join a leading niche Freight Forwarder with a strong reputation.
- Benefits: Enjoy bonuses, career growth, and flexible on-call options.
- Why this job: Be part of a dynamic team delivering valuable cargo worldwide.
- Qualifications: Experience in freight forwarding and excellent customer service skills.
- Other info: Fast-paced environment with opportunities for professional development.
The predicted salary is between 28800 - 43200 £ per year.
Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier.
Duties:
- Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier)
- Managing bookings, collections, transport, and liaising with overseas agents/customers
- Preparing and processing shipping documentation
- Submitting import & export customs entries
- Building strong relationships with customers, suppliers, and partners to deliver excellent service
- Providing quotations, pricing jobs, and raising invoices accurately
- Handling multiple shipments simultaneously and communicating effectively at all times
Experience Needed:
- Imports or exports (or both) within the freight forwarding industry
- Excellent customer service skills with a professional telephone manner
- Highly organised, detail-oriented, and able to work to strict deadlines
- Ability to thrive in a fast-paced, time-critical environment
Benefits:
- Annual and Performance bonuses
- Additional payments (on call once trained)
- Career progression opportunities within a growing business
Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) - paid as overtime and also have the Monday off.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Locations
Freight Coordinator in Feltham, London employer: Freightserve recruitment
Contact Detail:
Freightserve recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Coordinator in Feltham, London
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. Building connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their services. Show them you know your stuff about airfreight, roadfreight, and seafreight – it’ll impress them!
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Freight Coordinator. Being able to demonstrate your excellent communication skills will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Freight Coordinator in Feltham, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Coordinator role. Highlight your experience in managing imports and exports, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the freight forwarding industry and how your skills align with the job description. We love seeing enthusiasm and a personal touch!
Showcase Relevant Experience: When filling out your application, be sure to include any relevant experience in airfreight, roadfreight, or seafreight. We’re looking for candidates who can hit the ground running, so let us know what you've done in similar roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Freightserve recruitment
✨Know Your Freight Basics
Before the interview, brush up on your knowledge of airfreight, roadfreight, seafreight, and courier services. Understanding the nuances of each mode will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or built strong relationships with clients, as this is crucial for a Freight Coordinator role.
✨Be Organised and Detail-Oriented
Since the job requires managing multiple shipments and strict deadlines, demonstrate your organisational skills during the interview. Bring a planner or notes that outline how you prioritise tasks and manage time effectively.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their processes for handling customs entries or how they maintain relationships with overseas agents. This shows you're engaged and eager to learn more.
