At a Glance
- Tasks: Coordinate air export/import shipments and manage customer relationships with precision.
- Company: Join a leading Freight Forwarder in Manchester with a stellar reputation.
- Benefits: Enjoy 25 days holiday, remote work options, and wellness support.
- Other info: Fast-growing agency with excellent career progression opportunities.
- Why this job: Be part of a dynamic team making a real impact in the logistics industry.
- Qualifications: Knowledge of air operations and strong communication skills are essential.
Freightserve recruitment are looking for a Export / Import Clerk for a major Freight Forwarder based in the Manchester area.
We are looking for a dedicated Air Export / Import Operator to join our fantastic team. in this role, you will be responsible for the end-to-end coordination of air export and import shipments, ensuring the smooth, accurate, and timely movement of freight while adhering to company procedures, customer requirements, and industry regulations.
Key Responsibilities:-
- Manage Aerospace, AOG (Aircraft on Ground), and time-critical shipments in accordance with customer SOPs, contractual requirements, and agreed service levels
- Coordinate with airlines, handling agents, hauliers, customers, and overseas offices to ensure smooth shipment execution.
- Accurately prepare and issue all export and import documentation, including MAWB, HAWB, manifests, labels, and supporting shipping documents.
- Complete export and Import customs declarations using Cargo Wise in accordance with HMRC requirements, customer instructions, and company procedures.
- Obtain competitive carrier rates and prepare customer quotations.
- Identify opportunities to improve shipment profitability and margin performance
- Ensure all customer enquiries, requests, and concerns are managed professionally and within agreed timescales.
- Build and maintain strong customer relationships through proactive communication and service delivery.
- Required experience:-
- Proven knowledge of air export and import operations
- Export and import customs understanding.
- Customer service and stakeholder management.
- Attention to detail and accuracy.
- Time management and prioritisation.
- Communication and problem-solving skills.
- Microsoft Office.
Benefits:-
- 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year
- Up to 10 days international remote working*
- Free Eye Test *
- Paid overtime opportunities, including rota-based weekend cover and out of hours work
- Employee Referral Scheme
- Cycle to Work scheme
- Critical Illness Cover
- Health cash plan
- Free online Fitness Platform i. e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
- On Site Mental health First Aiders
- Employee benefits i. e., Free eye test*, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health.
- Working hours are Monday - Friday (Apply online only)
As an agency we are fast becoming the number one Freight specialist in the UK.
We have a fast growing reputation with most Freight related companies.
Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
Export / Import employer: Freightserve recruitment
Freightserve is an exceptional employer, offering a dynamic work environment in the heart of Feltham, Middlesex, where no two days are the same. With a strong focus on employee growth and development, we foster a culture of collaboration and innovation, ensuring that our team members are empowered to drive positive change while maintaining the highest service standards. Join us and be part of a well-established Freight Forwarder that values relationships, creativity, and a commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Export / Import
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Freightserve recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Freightserve recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Freightserve recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Export / Import
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Freightserve recruitment:This is your chance to really connect with the team at Freightserve recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Freightserve recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Freightserve recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Freightserve recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Freightserve recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
